CRM · head to head
Cloze vs Krayin

Krayin
CRM
Open source Laravel CRM for sales teams that want to own the code
- From
- Free
- Rated
- -
The short version
- Only Krayin has a free tier, so it costs nothing to try first.
- Each has a real cost: Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity; Krayin it is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
- They diverge on capability: Cloze covers Contact management, Krayin covers Lead pipelines.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Cloze and Krayin actually diverge.
Identical on both: user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cloze
- Contact management
- Communication history
- Relationship insights
- Task management
- Integration aggregation
- Gmail
- Outlook
Only in Krayin
- Lead pipelines
- Contacts and organisations
- Quotes
- Workflow automation
- Email integration
- Custom attributes
- Roles and permissions
- Laravel package architecture
What people use each for
The jobs each tool is most often brought in to do.
Cloze
- CRM that builds contact records automatically from email and calendarnot Krayin
- Tracking relationships and follow ups without manual data entrynot Krayin
Krayin
- A PHP or Laravel development shop wants a CRM it can fork and rebrand for clients without paying per seat or negotiating an OEM licence.not Cloze
- An organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted CRM.not Cloze
- A small sales team wants an unlimited-user CRM where adding a tenth or fiftieth user costs nothing beyond server capacity.not Cloze
- A Bagisto ecommerce store wants a CRM from the same vendor that shares its technology stack and conventions rather than a bridged integration.not Cloze
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cloze
- Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
- Lead routing, sub team hierarchies and enterprise controls are Platinum only
- Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
- The concierge service is an add on at $20 per user per month with a $500 monthly minimum
- Every published rate assumes annual billing
Krayin
- It is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
- Practical functionality such as certain telephony, messaging and marketing connectors sits in paid marketplace extensions from Webkul, so the free CRM plus the extensions you actually need is not free.
- The roadmap is controlled by a single services company whose revenue depends on selling implementation and extensions, so there is a structural incentive against making the core complete.
- You are responsible for the whole operational burden: PHP and MySQL hosting, backups, security patching, mail deliverability and upgrades, and a botched upgrade of a customised install is your problem alone.
- The cloud hosting page does not publish prices, so the managed option that would remove that burden cannot be budgeted without contacting sales, which undercuts the transparency the open licence otherwise offers.
Pricing, plan by plan
Cloze
$50/month- Professional$50/month
- Contact management
- Communication history
- Insights
- Team$100/month
- Everything in Professional
- Team collaboration
- Advanced analytics
Krayin
Free- Self-hostedFree
- Full MIT-licensed source
- Unlimited users
- No feature gating
- Cloud hosting and extensions$undefined/month
- Starter and Pro managed hosting packs from Webkul
- Premium extensions sold individually in the Krayin marketplace
- White label and custom development quoted separately
Which should you pick?
Choose Cloze if
- You need contact management.
- You work on Web, Ios, Android.
- You also want communication history.
Choose Krayin if
- You need lead pipelines.
- You want to start without paying.
- You work on Web, Self-hosted, Docker, Linux.
- You also want contacts and organisations.
Questions people ask
- Is Cloze or Krayin better?
- Neither clearly leads. Cloze starts at $50/month and Krayin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cloze or Krayin?
- Krayin has a free tier; the other does not. Paid plans start at $50/month for Cloze and Free for Krayin.
- Does Cloze or Krayin run on more platforms?
- Cloze runs on Web, Ios, Android. Krayin runs on Web, Self-hosted, Docker, Linux.
- Can I use Krayin for free?
- Yes. Krayin has a free tier, so you can try it without paying. Cloze starts at $50/month.
- What is Cloze best used for?
- Cloze is most often used for crm that builds contact records automatically from email and calendar, tracking relationships and follow ups without manual data entry. Of those, crm that builds contact records automatically from email and calendar and tracking relationships and follow ups without manual data entry are not what Krayin is typically brought in for.
- What can Cloze do that Krayin cannot?
- Cloze covers Contact management, Communication history, Relationship insights, Task management. Krayin covers Lead pipelines, Contacts and organisations, Quotes, Workflow automation.
Answered from the vendors’ own pages
Cloze: Does Cloze offer a free trial?
Yes. Cloze offers a 14-day free trial for all plans with no credit card required. This applies to Pro, Business Silver, Business Gold, and Business Platinum tiers.
SourceKrayin: Is Krayin really free?
The CRM itself is MIT licensed with no user limit and no enterprise edition. Premium extensions, managed hosting and custom development from Webkul are paid.
Cloze: What is the difference between monthly and annual billing at Cloze?
Cloze offers both month-to-month and annual subscription options. Annual billing provides a discount. For example, Cloze Pro is $17/month annually but $19.99/month on month-to-month billing.
SourceKrayin: Who maintains it?
Webkul Software of Noida, India, the same company behind the Bagisto open source ecommerce platform.
Cloze: What does Cloze's Business Platinum plan cost?
Cloze Business Platinum (their most popular plan) costs $42/user/month on annual billing or $49.99/user/month on month-to-month billing. It includes matching engine, smart templates, lead capture, campaign automation, and enterprise controls.
SourceKrayin: What do I need to run it?
A standard LAMP or LEMP stack with PHP, Composer and MySQL or MariaDB. Any host that runs Laravel will run Krayin.
Cloze: Does Cloze offer team collaboration features?
Yes, starting with Business Silver ($21/user/month annual). Team features include collaborative work, responsibility assignment, privacy settings management, and team analytics. Higher tiers unlock more advanced team controls and custom fields.
SourceKrayin: How does it compare to EspoCRM?
EspoCRM is more mature with deeper reporting and a longer track record. Krayin is easier for a Laravel developer to extend and has a more permissive licence.
Cloze: Does Cloze offer additional services beyond standard plans?
Yes. Cloze offers a Concierge Service at $20/user/month (minimum $500/month) that includes personalized training, a dedicated customer success manager, and data import assistance.
SourceRelated pages
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