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CRM & Sales · head to head

SharpSpring vs Zoho CRM

SharpSpring logo

SharpSpring

CRM & Sales

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

All industries

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: SharpSpring covers Landing pages, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which SharpSpring and Zoho CRM actually diverge.

Attributes where SharpSpring and Zoho CRM differ
AttributeSharpSpringZoho CRM
Starting price$50/monthFree
Free tierNoYes
PlatformsWebWeb, Ios, Android, Api
CategoryCRM & SalesAll industries
Founded20141996

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SharpSpring

  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Salesforce
  • Cloud deployment
  • Web support

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Sales automation
  • Analytics
  • Mobile CRM
  • AI assistant (Zia)
  • G Suite
  • Office 365

Both cover

  • Contact management
  • Email marketing
  • Zapier
  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

SharpSpring

  • Marketing automation
  • Lead generationnot Zoho CRM
  • Client managementnot Zoho CRM

Zoho CRM

  • Sales automationnot SharpSpring
  • Lead managementnot SharpSpring
  • Customer supportnot SharpSpring
  • Marketing automation
  • Analytics & reportingnot SharpSpring

Both are used for marketing automation, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose SharpSpring if

  • You need landing pages.
  • You also want marketing automation.
SharpSpring review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is SharpSpring or Zoho CRM better?
Neither clearly leads. SharpSpring starts at $50/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SharpSpring or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at $50/month for SharpSpring and Free for Zoho CRM.
Does SharpSpring or Zoho CRM run on more platforms?
SharpSpring runs on Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. SharpSpring starts at $50/month.
What is SharpSpring best used for?
SharpSpring is most often used for marketing automation, lead generation, client management. Of those, lead generation and client management are not what Zoho CRM is typically brought in for.
What can SharpSpring do that Zoho CRM cannot?
SharpSpring covers Landing pages, Marketing automation, CRM, Reporting. Zoho CRM covers Lead management, Deal tracking, Sales automation, Analytics. Both handle Contact management, Email marketing, Zapier, Slack.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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