Softwr

Live Chat · head to head

Chatra vs RingCentral Contact Center

Chatra logo

Chatra

Live Chat

Live chat and CRM software for customer engagement

From
Free
Free plan
Yes
Full reviewWebsite
RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Chatra has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatra free plan is capped at 5 chats per month and one agent seat; RingCentral Contact Center no pricing details published on contact center product pages
  • They diverge on capability: Chatra covers Live chat messaging, RingCentral Contact Center covers Omnichannel routing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chatra and RingCentral Contact Center actually diverge.

Attributes where Chatra and RingCentral Contact Center differ
AttributeChatraRingCentral Contact Center
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile app, IOS, AndroidWeb, Desktop, Ios, Android
CategoryLive ChatCustomer Support
Founded20101999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatra

  • Live chat messaging
  • CRM functionality
  • Visitor tracking
  • Chat history
  • Shopify
  • Zapier
  • Slack
  • API

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Salesforce
  • ServiceNow

Both cover

  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Chatra

  • Small teams starting on live chat with a hard free-tier chat limit before needing to upgradenot RingCentral Contact Center

RingCentral Contact Center

  • Unified communicationsnot Chatra
  • Contact centernot Chatra
  • Customer experiencenot Chatra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatra

  • Free plan is capped at 5 chats per month and one agent seat
  • Essential and Pro tiers are billed per agent seat at $31/month and $41/month (or $25/month and $33/month if billed yearly), so cost rises directly with headcount

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Pricing, plan by plan

Chatra

Free
  • FreeFree
    • Live chat
    • Basic CRM
    • 1 agent
  • Starter$15/month
    • Unlimited agents
    • Advanced CRM
  • Business$49/month
    • Priority support
    • Custom branding

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Which should you pick?

Choose Chatra if

  • You need live chat messaging.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want crm functionality.
Chatra review

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Questions people ask

Is Chatra or RingCentral Contact Center better?
Neither clearly leads. Chatra starts at Free and RingCentral Contact Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatra or RingCentral Contact Center?
Chatra has a free tier; the other does not. Paid plans start at Free for Chatra and On request for RingCentral Contact Center.
Does Chatra or RingCentral Contact Center run on more platforms?
Chatra runs on Web, Mobile app, IOS, Android. RingCentral Contact Center runs on Web, Desktop, Ios, Android.
Can I use Chatra for free?
Yes. Chatra has a free tier, so you can try it without paying. RingCentral Contact Center starts at On request.
What is Chatra best used for?
Chatra is most often used for small teams starting on live chat with a hard free-tier chat limit before needing to upgrade. Of those, small teams starting on live chat with a hard free-tier chat limit before needing to upgrade is not what RingCentral Contact Center is typically brought in for.
What can Chatra do that RingCentral Contact Center cannot?
Chatra covers Live chat messaging, CRM functionality, Visitor tracking, Chat history. RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management. Both handle Web support, Android support.

Answered from the vendors’ own pages

Chatra: Is Chatra's free plan available indefinitely?

Yes. Chatra's free plan is available free for as long as you want with no time limitation. No credit card is required to start.

Source
RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
Chatra: How quickly can I start using Chatra's free plan?

The free plan can be started in 3 minutes according to the website.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
Share

Related pages

More on Chatra

More on RingCentral Contact Center

Keep looking

Other head to heads