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Nonprofits · head to head

Bonterra vs DonorPerfect

Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
DonorPerfect logo

DonorPerfect

Nonprofits

Comprehensive donor management software

From
On request
Rated
-

The short version

  • Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; DonorPerfect the pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers
  • They diverge on capability: Bonterra covers Case management, DonorPerfect covers Donor database.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bonterra and DonorPerfect actually diverge.

Attributes where Bonterra and DonorPerfect differ
AttributeBonterraDonorPerfect
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
FoundedUnknown1995

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

Only in DonorPerfect

  • Donor database
  • Campaign management
  • Event management
  • Grant tracking
  • Financial reporting
  • QuickBooks
  • Salesforce
  • Constant Contact

What people use each for

The jobs each tool is most often brought in to do.

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot DonorPerfect
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot DonorPerfect
  • A large employer running a global employee match and grant disbursement programme across many countriesnot DonorPerfect
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot DonorPerfect

DonorPerfect

  • Donor management and gift tracking for small and mid sized nonprofitsnot Bonterra
  • Running online donation, event and membership forms tied to a donor databasenot Bonterra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

DonorPerfect

  • The pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers
  • QuickBooks integration, crowdfunding, moves management, batch gift entry and ReadySetAuction are all withheld from the entry Core tier
  • Custom API access is available only on the top Pro tier
  • Enterprise direct mail segmentation and enterprise reports and graphs are Pro tier only
  • Scheduled reports are capped at 5 on Plus and 100 on Pro, and are unavailable on Core
  • Phone support is Pro tier only; Core and Plus get chat support
  • The bundled Constant Contact account is the Lite version on Core

Pricing, plan by plan

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

DonorPerfect

On request
  • Express$80/month
    • Donor database
    • Gift tracking
  • Professional$175/month
    • Campaign management
    • Grant tracking
    • Prospect research

Which should you pick?

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.

Choose DonorPerfect if

  • You need donor database.
  • You work on Web, Desktop, Mobile.
  • You also want campaign management.

Questions people ask

Is Bonterra or DonorPerfect better?
Neither clearly leads. Bonterra starts at On request and DonorPerfect at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonterra or DonorPerfect?
Bonterra starts at On request and DonorPerfect at On request.
Does Bonterra or DonorPerfect run on more platforms?
Bonterra runs on Web, iOS, Android. DonorPerfect runs on Web, Desktop, Mobile.
What is Bonterra best used for?
Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what DonorPerfect is typically brought in for.
What can Bonterra do that DonorPerfect cannot?
Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. DonorPerfect covers Donor database, Campaign management, Event management, Grant tracking.

Answered from the vendors’ own pages

Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

DonorPerfect: What is the minimum monthly cost to use DonorPerfect?

The Core plan starts at $99/month and includes basic donor management, outreach, and stewardship features. Constant Contact digital marketing is included in every plan.

Source
Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

DonorPerfect: What features distinguish the Plus and Pro tiers?

Plus tier adds QuickBooks integration, auction management, crowdfunding, moves management, batch gift entry, and 5 scheduled reports. Pro tier includes enterprise direct mail segmentation, unlimited scheduled reports (100), and custom API access. Exact pricing requires a custom quote.

Source
Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

DonorPerfect: Is there a free trial, and what does it include?

DonorPerfect offers a free practice trial with AI for Plus and Pro tiers. Free data transfers are also available from most CRM systems mentioned.

Source
Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

DonorPerfect: Is data migration from another CRM included?

Yes, free data transfers from most CRMs are included. Expert onboarding support is available to help with setup and training.

Source
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