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Software · head to head

DonorPerfect vs Salsa CRM

DonorPerfect logo

DonorPerfect

Software

Comprehensive donor management software

From
On request
Rated
-
Salsa CRM logo

Salsa CRM

Software

Integrated CRM and email marketing for nonprofits

From
On request
Rated
-

The short version

  • Each has a real cost: DonorPerfect the pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers; Salsa CRM no longer sold as Salsa. salsalabs.com redirects to Bonterra, which absorbed it alongside EveryAction
  • They diverge on capability: DonorPerfect covers Donor database, Salsa CRM covers Contact management.

Where they differ

Only the attributes on which DonorPerfect and Salsa CRM actually diverge.

Attributes where DonorPerfect and Salsa CRM differ
AttributeDonorPerfectSalsa CRM
PlatformsWeb, Desktop, MobileWeb, Mobile-responsive
Founded19952000

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DonorPerfect

  • Donor database
  • Campaign management
  • Event management
  • Grant tracking
  • Financial reporting
  • QuickBooks
  • Constant Contact
  • MailChimp

Only in Salsa CRM

  • Contact management
  • Email marketing
  • Fundraising tools
  • Advocacy campaigns
  • Analytics
  • Stripe
  • PayPal
  • Google Analytics

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DonorPerfect

  • Donor management and gift tracking for small and mid sized nonprofitsnot Salsa CRM
  • Running online donation, event and membership forms tied to a donor databasenot Salsa CRM

Salsa CRM

  • Business operationsnot DonorPerfect
  • Productivitynot DonorPerfect
  • Automationnot DonorPerfect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DonorPerfect

  • The pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers
  • QuickBooks integration, crowdfunding, moves management, batch gift entry and ReadySetAuction are all withheld from the entry Core tier
  • Custom API access is available only on the top Pro tier
  • Enterprise direct mail segmentation and enterprise reports and graphs are Pro tier only
  • Scheduled reports are capped at 5 on Plus and 100 on Pro, and are unavailable on Core
  • Phone support is Pro tier only; Core and Plus get chat support
  • The bundled Constant Contact account is the Lite version on Core

Salsa CRM

  • No longer sold as Salsa. salsalabs.com redirects to Bonterra, which absorbed it alongside EveryAction
  • Pricing is not published

Pricing, plan by plan

DonorPerfect

On request
  • Express$80/month
    • Donor database
    • Gift tracking
  • Professional$175/month
    • Campaign management
    • Grant tracking
    • Prospect research

Salsa CRM

On request
  • Essential$85/month
    • Contact management
    • Email marketing
  • Advanced$200/month
    • Fundraising tools
    • Advocacy campaigns
    • Reporting

Which should you pick?

Choose DonorPerfect if

  • You need donor database.
  • You work on Web, Desktop, Mobile.
  • You also want campaign management.

Choose Salsa CRM if

  • You need contact management.
  • You work on Web, Mobile-responsive.
  • You also want email marketing.

Questions people ask

Is DonorPerfect or Salsa CRM better?
Neither clearly leads. DonorPerfect starts at On request and Salsa CRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DonorPerfect or Salsa CRM?
DonorPerfect starts at On request and Salsa CRM at On request.
Does DonorPerfect or Salsa CRM run on more platforms?
DonorPerfect runs on Web, Desktop, Mobile. Salsa CRM runs on Web, Mobile-responsive.
What is DonorPerfect best used for?
DonorPerfect is most often used for donor management and gift tracking for small and mid sized nonprofits, running online donation, event and membership forms tied to a donor database. Of those, donor management and gift tracking for small and mid sized nonprofits and running online donation, event and membership forms tied to a donor database are not what Salsa CRM is typically brought in for.
What can DonorPerfect do that Salsa CRM cannot?
DonorPerfect covers Donor database, Campaign management, Event management, Grant tracking. Salsa CRM covers Contact management, Email marketing, Fundraising tools, Advocacy campaigns. Both handle Salesforce, Web support.

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