Bonterravs
EveryAction
EveryAction: The underlying fundraising product, if that is the only line you need
Bonterra
The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines
As of 31 August 2026, Bonterra's pricing is not published; the vendor quotes on request. Bonterra is not one application. Softwr lists it under Nonprofits. Bonterra is available on Web, iOS, Android.
Overview
What Bonterra does
Bonterra was formed in 2022 when Apax-backed Social Solutions, EveryAction, CyberGrants and Network for Good were merged under one brand. What you actually buy is one of three lines: Bonterra Fundraising and Engagement, built on EveryAction and Salsa; Bonterra Case Management, built on Social Solutions Apricot and ETO; and Bonterra Corporate Social Responsibility, built on CyberGrants for corporate grantmaking, employee giving and volunteering. The thing a buyer needs to understand is that these are still separate codebases with separate roadmaps, separate support queues and separate contracts. Bonterra markets integration between them, but a nonprofit buying case management and fundraising together is buying two products with a data connector, not one system. Roadmap risk is the direct consequence of the roll-up: legacy products such as ETO and older Salsa modules have been in maintenance while investment goes to the flagship, and customers on those products have limited leverage because the alternatives inside the portfolio were also acquired. Buyers split cleanly. Human services agencies buy Case Management because Apricot handles participant outcomes and funder reporting that a donor CRM cannot. Advocacy-heavy nonprofits buy Fundraising and Engagement for its distributed organising and email volume. Large corporates buy CSR because CyberGrants remains one of the few platforms that handles global grant disbursement and employee match at scale. Almost nobody buys all three, and the pitch that you should is where deals go wrong.
What people use it for
- A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRM
- A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record
- A large employer running a global employee match and grant disbursement programme across many countries
- A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendor
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Bonterra.
- The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
- Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
- No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
- Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
- Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.
Cross-shopped
What people choose instead of Bonterra
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- BonterravsSalsa CRM
Salsa CRM: The legacy Salsa CRM, still supported but no longer the investment focus
- BonterravsNeonCRM
NeonCRM: An independent mid-market nonprofit CRM without the roll-up roadmap risk
- BonterravsBlackbaud Raiser's Edge
Blackbaud Raiser's Edge: The other large consolidated vendor if enterprise fundraising is the requirement
Pricing
What Bonterra costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Bonterra Fundraising and Engagement
On request
- Donor CRM and email
- Advocacy and organising tools
- Priced by contact record count
- Implementation quoted separately
Bonterra Case Management
On request
- Apricot participant records and assessments
- Outcomes and funder reporting
- Priced by user seats and programme count
Bonterra Corporate Social Responsibility
On request
- CyberGrants grant disbursement
- Employee giving and volunteering
- Enterprise contract, priced by programme spend
Capabilities
Features
Case management
Apricot-based participant records, assessments and outcome tracking for human services
Fundraising and engagement
Donor CRM, email, advocacy actions and distributed organising from EveryAction
Corporate grantmaking
CyberGrants disbursement, eligibility screening and global payment to charities
Employee giving and volunteering
Match programmes, payroll giving and volunteer event tracking for corporates
Outcomes reporting
Funder-facing reports mapped to grant and contract requirements
Impact data connectors
Links between case management and fundraising data rather than a shared record
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is Bonterra a single product?
No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.
What happened to EveryAction and Apricot?
They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.
Does Bonterra publish pricing?
No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.
Should a small nonprofit consider Bonterra?
Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.
Keep looking
Where to go from Bonterra
- Bonterra alternativesEvery product people weigh against it
- Bonterra pricingPlans, floors and what the tiers exclude
- Bonterra badgesWhich rules it meets, and the figure behind each
- All Nonprofits softwareThe full category
- Best Nonprofits softwareThe shortlist, and how it was cut
Best Nonprofits software for
Compare Bonterra with
- EveryAction
- Salsa CRM
- Blackbaud Raiser's Edge
- NeonCRM
- Sumac
- CharityEngine
- Keela
- Wild Apricot
- Submittable
- CommCare
- GrantStation
- SmartSimple Cloud
- DonorPerfect
- Glue Up
- Salesforce for Nonprofits
- Salsa CRM
- Wild Apricot
- Submittable
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Softwr does not host reviews and shows no star rating for Bonterra, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Bonterra
Bonterra alternatives
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Bonterra pricing
Every tier, and where the cost actually lands
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Put it head to head with anything we hold
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