Nonprofits · head to head
Bonterra vs Donorbox
Bonterra
Nonprofits
The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines
- From
- On request
- Rated
- -
The short version
- Only Donorbox has a free tier, so it costs nothing to try first.
- Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
- They diverge on capability: Bonterra covers Case management, Donorbox covers Custom donation forms.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Bonterra and Donorbox actually diverge.
Identical on both: user rating (Not yet rated), category (Nonprofits).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bonterra
- Case management
- Fundraising and engagement
- Corporate grantmaking
- Employee giving and volunteering
- Outcomes reporting
- Impact data connectors
Only in Donorbox
- Custom donation forms
- Peer-to-peer fundraising
- Payment processing
- Donor management
- Stripe
- PayPal
- Mailchimp
- Zapier
What people use each for
The jobs each tool is most often brought in to do.
Bonterra
- A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot Donorbox
- A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot Donorbox
- A large employer running a global employee match and grant disbursement programme across many countriesnot Donorbox
- A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot Donorbox
Donorbox
- Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Bonterra
- Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Bonterra
- Multi-channel giving strategies including text-to-give and membership programmesnot Bonterra
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bonterra
- The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
- Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
- No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
- Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
- Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.
Donorbox
- Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
- Premium plan pricing requires contacting sales, not displayed publicly
- Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing
Pricing, plan by plan
Bonterra
On request- Bonterra Fundraising and Engagement$undefined/year
- Donor CRM and email
- Advocacy and organising tools
- Priced by contact record count
- Bonterra Case Management$undefined/year
- Apricot participant records and assessments
- Outcomes and funder reporting
- Priced by user seats and programme count
- Bonterra Corporate Social Responsibility$undefined/year
- CyberGrants grant disbursement
- Employee giving and volunteering
- Enterprise contract, priced by programme spend
Donorbox
Free- StandardFree
- Unlimited donation forms and pages
- Basic reporting
- 2.95-3.95% transaction fees
- Pro$150/month
- Advanced customizations
- Crypto and stock donations
- AI assistant included
Which should you pick?
Choose Bonterra if
- You need case management.
- You work on Web, iOS, Android.
- You also want fundraising and engagement.
Choose Donorbox if
- You need custom donation forms.
- You want to start without paying.
- You also want peer-to-peer fundraising.
Questions people ask
- Is Bonterra or Donorbox better?
- Neither clearly leads. Bonterra starts at On request and Donorbox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bonterra or Donorbox?
- Donorbox has a free tier; the other does not. Paid plans start at On request for Bonterra and Free for Donorbox.
- Does Bonterra or Donorbox run on more platforms?
- Bonterra runs on Web, iOS, Android. Donorbox runs on Web.
- Can I use Donorbox for free?
- Yes. Donorbox has a free tier, so you can try it without paying. Bonterra starts at On request.
- What is Bonterra best used for?
- Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what Donorbox is typically brought in for.
- What can Bonterra do that Donorbox cannot?
- Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Donor management.
Answered from the vendors’ own pages
Bonterra: Is Bonterra a single product?
No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.
Donorbox: How much does Donorbox cost?
Donorbox Standard is free with 2.95-3.95% transaction fees. Pro is $150/month with 1.75-2% transaction fees, advanced customizations, and AI assistance. Premium requires a custom quote.
SourceBonterra: What happened to EveryAction and Apricot?
They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.
Donorbox: Is Donorbox free?
Yes, Donorbox Standard is free with unlimited donation forms and basic reporting, though transaction fees of 2.95-3.95% apply.
SourceBonterra: Does Bonterra publish pricing?
No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.
Donorbox: What are Donorbox's transaction fees by plan?
Standard plan charges 2.95-3.95% per transaction. Pro charges 1.75-2%. Premium charges 1.6-2%. All plans allow donors to cover processing fees.
SourceBonterra: Should a small nonprofit consider Bonterra?
Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.
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