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Software · head to head

Doctor on Demand vs SimplePractice

Doctor on Demand logo

Doctor on Demand

Software

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite
S

SimplePractice

Software

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: Doctor on Demand covers Video Consultations, SimplePractice covers Scheduling.

Where they differ

Only the attributes on which Doctor on Demand and SimplePractice actually diverge.

Attributes where Doctor on Demand and SimplePractice differ
AttributeDoctor on DemandSimplePractice
Starting priceOn request$49/month
Pricing modelusage-basedUnknown
PlatformsCloud-based (mobile app and web)Web, iOS, Android
Founded20122011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance
  • Pharmacies

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Telehealth
  • Documents
  • Stripe
  • PayPal

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not SimplePractice
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot SimplePractice

SimplePractice

  • Patient Carenot Doctor on Demand
  • Medical Recordsnot Doctor on Demand
  • Practice Managementnot Doctor on Demand
  • Telehealthnot Doctor on Demand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Questions people ask

Is Doctor on Demand or SimplePractice better?
Neither clearly leads. Doctor on Demand starts at On request and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctor on Demand or SimplePractice?
Doctor on Demand starts at On request and SimplePractice at $49/month.
Does Doctor on Demand or SimplePractice run on more platforms?
Doctor on Demand runs on Cloud-based (mobile app and web). SimplePractice runs on Web, iOS, Android.
What is Doctor on Demand best used for?
Doctor on Demand is most often used for patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7, individuals needing mental health services (therapy, psychiatry) with same-day availability. Of those, patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7 and individuals needing mental health services (therapy, psychiatry) with same-day availability are not what SimplePractice is typically brought in for.
What can Doctor on Demand do that SimplePractice cannot?
Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
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Related pages

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