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Healthcare & Medical · head to head

Ro vs SimplePractice

Ro logo

Ro

Healthcare & Medical

Telehealth platform for prescription services

From
$39/month
Rated
-
S

SimplePractice

Healthcare & Medical

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-

The short version

  • Each has a real cost: Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: Ro covers Video Consultations, SimplePractice covers Scheduling.

Where they differ

Only the attributes on which Ro and SimplePractice actually diverge.

Attributes where Ro and SimplePractice differ
AttributeRoSimplePractice
Starting price$39/month$49/month
Pricing modelsubscriptionUnknown
Founded20172011

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Pharmacies
  • Insurance

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Telehealth
  • Documents
  • Stripe
  • PayPal

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot SimplePractice
  • Erectile dysfunction treatment and medication deliverynot SimplePractice
  • Hair loss treatmentnot SimplePractice
  • Skincare prescriptionsnot SimplePractice
  • Fertility-related consultations and productsnot SimplePractice

SimplePractice

  • Patient Carenot Ro
  • Medical Recordsnot Ro
  • Practice Managementnot Ro
  • Telehealthnot Ro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.

Questions people ask

Is Ro or SimplePractice better?
Neither clearly leads. Ro starts at $39/month and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ro or SimplePractice?
Ro starts at $39/month and SimplePractice at $49/month.
Does Ro or SimplePractice run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Ro best used for?
Ro is most often used for glp-1 weight-loss program (ro body) with prescription medication and coaching, erectile dysfunction treatment and medication delivery, hair loss treatment, skincare prescriptions. Of those, glp-1 weight-loss program (ro body) with prescription medication and coaching and erectile dysfunction treatment and medication delivery are not what SimplePractice is typically brought in for.
What can Ro do that SimplePractice cannot?
Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source

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