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Software · head to head

Amwell vs Epocrates

A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
E

Epocrates

Software

Mobile clinical reference and decision support app

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Epocrates has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Epocrates the App Store listing for Epocrates (seller Epocrates) states subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, and introductory pricing applies only to the first subscription period
  • They diverge on capability: Amwell covers Video Consultations, Epocrates covers Drug Reference.

Where they differ

Only the attributes on which Amwell and Epocrates actually diverge.

Attributes where Amwell and Epocrates differ
AttributeAmwellEpocrates
Starting price$99/visitFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, MobileMobile
Founded20022000

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • Health Plans
  • SOC2
  • Web support

Only in Epocrates

  • Drug Reference
  • Interactions
  • Dosing Calculators
  • Disease Information
  • Medical Procedures
  • Patient Education

Both cover

  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epocrates

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Epocrates

  • The App Store listing for Epocrates (seller Epocrates) states subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, and introductory pricing applies only to the first subscription period

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Epocrates

Free
  • FreeFree
    • Drug references
    • Calculators
    • Interactions
  • Premium$99/year
    • Enhanced content
    • Offline access

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Epocrates if

  • You need drug reference.
  • You want to start without paying.
  • You work on Mobile.
  • You also want interactions.
Epocrates review

Questions people ask

Is Amwell or Epocrates better?
Neither clearly leads. Amwell starts at $99/visit and Epocrates at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Epocrates?
Epocrates has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for Epocrates.
Does Amwell or Epocrates run on more platforms?
Amwell runs on Web, Mobile. Epocrates runs on Mobile.
Can I use Epocrates for free?
Yes. Epocrates has a free tier, so you can try it without paying. Amwell starts at $99/visit.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth.
What can Amwell do that Epocrates cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Epocrates covers Drug Reference, Interactions, Dosing Calculators, Disease Information. Both handle EHR Systems, HIPAA, Cloud deployment, Mobile support.
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