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Software · head to head

Affinity vs Natero

Affinity logo

Affinity

Software

Relationship intelligence platform for professionals

From
$49/month
Rated
-
N

Natero

Software

Predictive Customer Success Platform

From
$800/month
Rated
-

The short version

  • Each has a real cost: Affinity built specifically for private capital firms, so it is not a general purpose CRM; Natero acquired by Freshworks in May 2019 and folded into the Freshsuccess product line, so it is no longer sold as Natero
  • They diverge on capability: Affinity covers Contact management, Natero covers Predictive health scores.

Where they differ

Only the attributes on which Affinity and Natero actually diverge.

Attributes where Affinity and Natero differ
AttributeAffinityNatero
Starting price$49/month$800/month
Founded20132012

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Affinity

  • Contact management
  • Deal tracking
  • Intelligence engine
  • Relationship mapping
  • Integration aggregation
  • Gmail
  • Outlook
  • LinkedIn

Only in Natero

  • Predictive health scores
  • Machine learning
  • Customer journey analytics
  • Playbooks
  • Risk detection
  • Salesforce
  • Freshworks
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Affinity

  • Deal sourcing and pipeline management for venture capital and private equitynot Natero
  • Automatic capture of email and meeting activity into relationship recordsnot Natero
  • Finding warm introductions through existing relationship networksnot Natero
  • Investor relations and fundraising trackingnot Natero
  • Portfolio company support and reportingnot Natero

Natero

  • Customer Successnot Affinity
  • Predictive Analyticsnot Affinity
  • Machine Learningnot Affinity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Affinity

  • Built specifically for private capital firms, so it is not a general purpose CRM
  • Pricing is not published and requires a demo

Natero

  • Acquired by Freshworks in May 2019 and folded into the Freshsuccess product line, so it is no longer sold as Natero
  • natero.com no longer resolves

Pricing, plan by plan

Affinity

$49/month
  • Pro$49/month
    • Contact management
    • Deal tracking
    • Intelligence
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced customization
    • Dedicated support

Natero

$800/month
  • Growth$800/month
    • Predictive health
    • Playbooks
    • Reporting
  • Enterprise$2000/month
    • Custom ML models
    • Advanced API
    • Dedicated support

Which should you pick?

Choose Affinity if

  • You need contact management.
  • You also want deal tracking.

Choose Natero if

  • You need predictive health scores.
  • You also want machine learning.

Questions people ask

Is Affinity or Natero better?
Neither clearly leads. Affinity starts at $49/month and Natero at $800/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Affinity or Natero?
Affinity starts at $49/month and Natero at $800/month.
Does Affinity or Natero run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Affinity best used for?
Affinity is most often used for deal sourcing and pipeline management for venture capital and private equity, automatic capture of email and meeting activity into relationship records, finding warm introductions through existing relationship networks, investor relations and fundraising tracking. Of those, deal sourcing and pipeline management for venture capital and private equity and automatic capture of email and meeting activity into relationship records are not what Natero is typically brought in for.
What can Affinity do that Natero cannot?
Affinity covers Contact management, Deal tracking, Intelligence engine, Relationship mapping. Natero covers Predictive health scores, Machine learning, Customer journey analytics, Playbooks. Both handle Web support.

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