Softwr

Customer Success · head to head

Natero vs Streak

N

Natero

Customer Success

Predictive Customer Success Platform

From
$800/month
Rated
-
Full reviewWebsite
Streak logo

Streak

CRM & Sales

CRM superpowers for Gmail

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Streak has a free tier, so it costs nothing to try first.
  • Each has a real cost: Natero acquired by Freshworks in May 2019 and folded into the Freshsuccess product line, so it is no longer sold as Natero; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • They diverge on capability: Natero covers Predictive health scores, Streak covers Pipeline management.

Where they differ

Only the attributes on which Natero and Streak actually diverge.

Attributes where Natero and Streak differ
AttributeNateroStreak
Starting price$800/monthFree
Free tierNoYes
CategoryCustomer SuccessCRM & Sales
Founded20122011

Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Natero

  • Predictive health scores
  • Machine learning
  • Customer journey analytics
  • Playbooks
  • Risk detection
  • Salesforce
  • Freshworks
  • Zendesk

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Natero

  • Customer Successnot Streak
  • Predictive Analyticsnot Streak
  • Machine Learningnot Streak

Streak

  • Managing sales pipelines directly inside Gmailnot Natero
  • Tracking email opens and running mail merges from an inboxnot Natero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Natero

  • Acquired by Freshworks in May 2019 and folded into the Freshsuccess product line, so it is no longer sold as Natero
  • natero.com no longer resolves

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Pricing, plan by plan

Natero

$800/month
  • Growth$800/month
    • Predictive health
    • Playbooks
    • Reporting
  • Enterprise$2000/month
    • Custom ML models
    • Advanced API
    • Dedicated support

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Which should you pick?

Choose Natero if

  • You need predictive health scores.
  • You also want machine learning.
Natero review

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.
Streak review

Questions people ask

Is Natero or Streak better?
Neither clearly leads. Natero starts at $800/month and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Natero or Streak?
Streak has a free tier; the other does not. Paid plans start at $800/month for Natero and Free for Streak.
Does Natero or Streak run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Streak for free?
Yes. Streak has a free tier, so you can try it without paying. Natero starts at $800/month.
What is Natero best used for?
Natero is most often used for customer success, predictive analytics, machine learning. Of those, customer success and predictive analytics are not what Streak is typically brought in for.
What can Natero do that Streak cannot?
Natero covers Predictive health scores, Machine learning, Customer journey analytics, Playbooks. Streak covers Pipeline management, Email tracking, Automation, Document tracking. Both handle Slack, Web support.
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Related pages

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