CRM & Sales · head to head
Affinity vs Custify

Affinity
CRM & Sales
Relationship intelligence platform for professionals
- From
- $49/month
- Rated
- -
The short version
- Each has a real cost: Affinity built specifically for private capital firms, so it is not a general purpose CRM; Custify no mobile app for on-the-go customer success management
- They diverge on capability: Affinity covers Contact management, Custify covers Health scores.
Where they differ
Only the attributes on which Affinity and Custify actually diverge.
Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Affinity
- Contact management
- Deal tracking
- Intelligence engine
- Relationship mapping
- Integration aggregation
- Gmail
- Outlook
Only in Custify
- Health scores
- Playbooks
- Task automation
- Customer 360
- Churn alerts
- Salesforce
- HubSpot
- Intercom
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Affinity
- Deal sourcing and pipeline management for venture capital and private equitynot Custify
- Automatic capture of email and meeting activity into relationship recordsnot Custify
- Finding warm introductions through existing relationship networksnot Custify
- Investor relations and fundraising trackingnot Custify
- Portfolio company support and reportingnot Custify
Custify
- Customer Successnot Affinity
- Saasnot Affinity
- Automationnot Affinity
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Affinity
- Built specifically for private capital firms, so it is not a general purpose CRM
- Pricing is not published and requires a demo
Custify
- No mobile app for on-the-go customer success management
- Limited reporting customization options
Pricing, plan by plan
Affinity
$49/month- Pro$49/month
- Contact management
- Deal tracking
- Intelligence
- Enterprise$undefined/month
- Everything in Pro
- Advanced customization
- Dedicated support
Custify
$399/month- Starter$399/month
- Customer 360 view
- Basic health scoring
- Task management
- Growth$undefined/mo
- Expansion opportunity identification
- Advanced automation
- Custom dashboards
Which should you pick?
Questions people ask
- Is Affinity or Custify better?
- Neither clearly leads. Affinity starts at $49/month and Custify at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Affinity or Custify?
- Affinity starts at $49/month and Custify at $399/month.
- Does Affinity or Custify run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Affinity best used for?
- Affinity is most often used for deal sourcing and pipeline management for venture capital and private equity, automatic capture of email and meeting activity into relationship records, finding warm introductions through existing relationship networks, investor relations and fundraising tracking. Of those, deal sourcing and pipeline management for venture capital and private equity and automatic capture of email and meeting activity into relationship records are not what Custify is typically brought in for.
- What can Affinity do that Custify cannot?
- Affinity covers Contact management, Deal tracking, Intelligence engine, Relationship mapping. Custify covers Health scores, Playbooks, Task automation, Customer 360. Both handle Web support.
Answered from the vendors’ own pages
Custify: How much does Custify cost?
Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.
SourceCustify: What CRM systems does Custify integrate with?
Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.
SourceCustify: Does Custify have a mobile app?
No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.
SourceRelated pages
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- Custify vs Seismic
- Custify vs Pipedrive
- Custify vs HubSpot
- Custify vs Salesforce
- Custify vs Bitrix24
- Custify vs Capsule
- Custify vs Clari
- Custify vs Freshsales
- Custify vs Streak
- Custify vs Zoho CRM
- Custify vs Agile CRM
- Custify vs Apollo.io
- Custify vs Capsule CRM
- Custify vs Clay
- Custify vs Clearbit
- Custify vs Cloze
- Custify vs Aviso
- Custify vs ChurnZero
- Custify vs Planhat
- Custify vs Catalyst
- Custify vs CustomerSuccessBox
- Custify vs SmartKarrot
- Custify vs Vitally
- Custify vs Akita
- Custify vs Amity
- Custify vs Apttus
- Custify vs Better Proposals
- Custify vs Chorus.ai
- Custify vs ClientPoint
- Custify vs ClientSuccess
- Custify vs Conga
- Custify vs Kapta
- Custify vs Lessonly
- Custify vs Natero

