NNaterovs
Aviso
Aviso: AI Revenue Intelligence
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Natero
Predictive Customer Success Platform
As of 30 August 2026, Natero starts at $800/month. Natero is a predictive customer success platform that uses machine learning to identify at-risk accounts and expansion opportunities before they become obvious. Softwr lists it under Customer Success. Natero is made by Natero (Freshworks), launched in 2012, available on Web.
Overview
What Natero does
Natero is a predictive customer success platform that uses machine learning to identify at-risk accounts and expansion opportunities before they become obvious.
What people use it for
- Customer Success
- Predictive Analytics
- Machine Learning
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Natero.
- Acquired by Freshworks in May 2019 and folded into the Freshsuccess product line, so it is no longer sold as Natero
- natero.com no longer resolves
Cross-shopped
What people choose instead of Natero
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- NNaterovsChurnZero
ChurnZero: Real-time Customer Success Platform
- NNaterovsPlanhat
Planhat: The Beautiful Customer Platform
- NNaterovsCatalyst
Catalyst: Customer Success Platform Built by CSMs
Pricing
What Natero costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Growth
$800 /mo
- Predictive health
- Playbooks
- Reporting
Enterprise
$2,000 /mo
- Custom ML models
- Advanced API
- Dedicated support
Capabilities
Features
Predictive health scores
Machine learning
Customer journey analytics
Playbooks
Risk detection
Salesforce
Integration with Salesforce
Freshworks
Integration with Freshworks
Slack
Integration with Slack
Zendesk
Integration with Zendesk
Web support
Available on web
Behind it
Who makes Natero
- Company
- Natero (Freshworks)
- Based in
- San Mateo, California
Keep looking
Where to go from Natero
- Natero alternativesEvery product people weigh against it
- Natero pricingPlans, floors and what the tiers exclude
- Natero badgesWhich rules it meets, and the figure behind each
- All Customer Success softwareThe full category
- Best Customer Success softwareThe shortlist, and how it was cut
Best Customer Success software for
Compare Natero with
- ChurnZero
- Aviso
- Planhat
- Catalyst
- Strikedeck
- CustomerSuccessBox
- Kapta
- Totango
- Better Proposals
- Custify
- Appcues
- Chorus.ai
- ClientPoint
- ClientSuccess
- EverAfter
- InMoment
- Lessonly
- Kapta
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Pricing on request11 researched notes
Softwr does not host reviews and shows no star rating for Natero, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Natero
Natero alternatives
What people switch to, and what they give up
Natero pricing
Every tier, and where the cost actually lands
Compare Natero
Put it head to head with anything we hold
Natero badge
Its rating, and an embed for your own site
Best Customer Success software alternatives
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