GetFeedback

Customer and employee feedback platform

As of 30 August 2026, GetFeedback's pricing is not published; the vendor quotes on request. GetFeedback is a feedback platform that combines customer and employee feedback. Softwr lists it under Surveys. GetFeedback is made by GetFeedback Inc, launched in 2013, available on Web.

Visit siteVisit GetFeedback

Overview

What GetFeedback does

GetFeedback is a feedback platform that combines customer and employee feedback. Helps organizations gather insights from both employees and customers to drive business decisions.

What people use it for

Collecting website visitor feedback with trigger based forms
Diagnosing checkout abandonment and drop-off points
Running always-on feedback buttons across a site

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about GetFeedback.

GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
The Starter plan collects up to 1,000 responses per month
The Plus plan collects up to 2,000 responses per month
The always-on feedback button and embedded forms require the Plus plan
The trial is 7 days
Mobile app feedback is listed as coming soon rather than available
The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Cross-shopped

What people choose instead of GetFeedback

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

GetFeedbackvs
Retool
Retool: The rapid internal tool platform
GetFeedbackvs
Cognito Forms
Cognito Forms: Powerful forms made easy
GetFeedbackvs
Gravity Forms
Gravity Forms: The most trusted WordPress forms plugin
GetFeedbackvs
Jotform
Jotform: Powerful forms get more done

Pricing

What GetFeedback costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

GetFeedback Platform

On request

Employee feedback
Survey creation
Analytics
Integrations

Capabilities

Features

Employee feedback collection
Survey creation
Analytics dashboard
Text analytics
Mobile app
Action planning
Reporting
Integrations
Slack
Integration with Slack
Salesforce
Integration with Salesforce
Microsoft Dynamics
Integration with Microsoft Dynamics
Google Workspace
Integration with Google Workspace

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source

Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source

Behind it

Who makes GetFeedback

Company: GetFeedback Inc
Based in: San Francisco, CA

Keep looking

Where to go from GetFeedback

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Softwr does not host reviews and shows no star rating for GetFeedback, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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