Device Magicvs
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Fulcrum: If you want field data collection with geospatial output and published pricing
Device Magic
Offline mobile forms for field crews, quote-only with a three user minimum, now under GoCanvas
As of 1 September 2026, Device Magic's pricing is not published; the vendor quotes on request. A mobile forms platform for trades and field services that works fully offline and delivers submissions as formatted PDFs. Softwr lists it under Surveys. Device Magic is made by Device Magic, part of GoCanvas, available on iOS, Android, Web.
Overview
What Device Magic does
Device Magic replaces paper field forms. A form is built in a browser designer, pushed to phones and tablets, completed offline with photographs, signatures and GPS, and delivered on sync as a formatted PDF or as structured data to email, cloud storage, a webhook or an integration. It also carries dispatch and scheduling so forms can be sent to a specific worker for a specific job, which is what distinguishes it from a pure forms builder. The practical distinguishing feature is destinations. Most mobile forms tools give you the data; Device Magic gives you a document that looks like the paper form it replaced, delivered automatically to the people who expected the paper. For a plumbing contractor whose customers, insurers and regulators expect a specific certificate layout, that is the whole value, and it is why the product survives against cheaper generic form builders. Both plans, Max and Enterprise, are per user per month billed annually with a three user minimum, and neither price is published; the plans list unlimited forms, unlimited submissions and unlimited lifetime data storage, so the variable is seats rather than volume. Device Magic now sits within GoCanvas, which sells a directly competing mobile forms product. That is an ownership fact worth raising in a renewal conversation, because two overlapping products in one portfolio rarely both receive investment indefinitely. Buyers are construction, field service, utilities and inspection businesses with crews who work where there is no signal.
What people use it for
- A mechanical contractor whose service certificates must reach the customer as a specific PDF layout immediately after the visit
- An inspection crew working in basements and rural sites where there is no signal for most of the working day
- A utility that needs the day's jobs dispatched to named engineers with the right form attached to each one
- A business replacing carbon-copy job sheets where the office currently re-keys every sheet into an accounting system
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Device Magic.
- Neither plan publishes a price and both carry a three user minimum billed annually, so a two-person business cannot buy it at all and a small firm cannot benchmark the quote against published competitors
- Device Magic is now part of GoCanvas, which sells an overlapping mobile forms product, so buyers should ask directly about long-term investment in Device Magic before signing a multi-year term
- Per user per month pricing means seasonal and occasional field staff consume full seats, and businesses with a large casual crew pay for licences that are used a few weeks a year
- It captures and delivers data but does not manage the work itself, so there is no job costing, no scheduling depth and no invoicing, and it usually sits alongside a field service management system rather than replacing one
- PDF layout control is the main reason to buy it and is also the most fiddly part of the product; complex certificate layouts take real configuration effort and are not something a field supervisor will maintain
Cross-shopped
What people choose instead of Device Magic
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Device MagicvsJotform
Jotform: If your forms are office-based and you do not need offline capture or dispatch
- Device MagicvsFormstack
Formstack: If workflow and document generation across the business matters more than offline field capture
Pricing
What Device Magic costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Max
On request
- Per user per month, billed annually
- Three user minimum
- Unlimited forms and submissions
- Unlimited lifetime data storage
- Offline capture, dispatch and scheduling
- Integrations including Zapier, Slack and cloud storage
Enterprise
On request
- Per user per month, billed annually
- Three user minimum
- Everything in Max
- White labelling
- Analytics
- Single sign-on
Capabilities
Features
Fully offline capture
Forms completed with no connectivity and queued for sync automatically
Formatted PDF output
Submissions rendered to a document layout that matches the paper form it replaced
Destinations
Submissions delivered to email, Box, Dropbox, Google Drive, OneDrive, S3, SFTP, HTTPS and SMS
Dispatch and scheduling
Specific forms sent to a specific worker for a specific job
Resource data
Reference lists such as customers, assets and price books pushed to devices for offline lookup
Conditional logic
Question visibility and validation driven by earlier answers
White labelling
Branded app and documents on the Enterprise plan
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
What does Device Magic cost?
It does not publish prices. Both the Max and Enterprise plans are per user per month billed annually with a three user minimum, and you get a figure from sales.
Who owns Device Magic?
It is part of GoCanvas, which also sells a competing mobile forms product.
Does it work with no signal?
Yes, that is the main use case. Forms and reference data are held on the device and submissions sync when connectivity returns.
Is there a submission limit?
No. Both plans list unlimited forms, unlimited submissions and unlimited lifetime data storage, so the cost variable is seats.
Keep looking
Where to go from Device Magic
- Device Magic alternativesEvery product people weigh against it
- Device Magic pricingPlans, floors and what the tiers exclude
- Device Magic badgesWhich rules it meets, and the figure behind each
- All Surveys softwareThe full category
- Best Surveys softwareThe shortlist, and how it was cut
Best Surveys software for
Compare Device Magic with
- Jotform
- Formstack
- KoboToolbox
- SurveyCTO
- Sogolytics
- LimeSurvey
- Medallia
- QuestionPro
- Tally
- Zoho Survey
- Retool
- Cognito Forms
- SurveyLegend
- Wufoo
- KoboToolbox
- SurveyCTO
- Tally
- Zoho Survey
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Softwr does not host reviews and shows no star rating for Device Magic, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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Every tier, and where the cost actually lands
Compare Device Magic
Put it head to head with anything we hold
Device Magic badge
Its rating, and an embed for your own site
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