Survey & Forms · head to head
GetFeedback vs Gravity Forms
GetFeedback
Survey & Forms
Customer and employee feedback platform
- From
- On request
- Rated
- -
Gravity Forms
Survey & Forms
The most trusted WordPress forms plugin
- From
- On request
- Rated
- -
The short version
- Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Gravity Forms basic license covers only 1 site and renews at $59/year after a discounted $44 first year
Where they differ
Only the attributes on which GetFeedback and Gravity Forms actually diverge.
| Attribute | GetFeedback | Gravity Forms |
|---|---|---|
| Pricing model | quote | subscription |
| Founded | 2013 | Unknown |
Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Survey & Forms).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in GetFeedback
- Employee feedback collection
- Survey creation
- Analytics dashboard
- Text analytics
- Mobile app
- Action planning
- Reporting
- Integrations
Only in Gravity Forms
Nothing recorded that GetFeedback does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
GetFeedback
- Collecting website visitor feedback with trigger based formsnot Gravity Forms
- Diagnosing checkout abandonment and drop-off pointsnot Gravity Forms
- Running always-on feedback buttons across a sitenot Gravity Forms
Gravity Forms
No use cases recorded yet. See the Gravity Forms review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
GetFeedback
- GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
- The Starter plan collects up to 1,000 responses per month
- The Plus plan collects up to 2,000 responses per month
- The always-on feedback button and embedded forms require the Plus plan
- The trial is 7 days
- Mobile app feedback is listed as coming soon rather than available
- The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately
Gravity Forms
- Basic license covers only 1 site and renews at $59/year after a discounted $44 first year
- Pro license is capped at 3 sites; using it on more requires the Elite tier at $259/year renewal
- Marketing integrations like HubSpot and Mailchimp are Basic-tier only, while payment and workflow add-ons (Stripe, Zapier, Trello) require Pro or above
Pricing, plan by plan
GetFeedback
On request- GetFeedback Platform$undefined/month
- Employee feedback
- Survey creation
- Analytics
Gravity Forms
On requestNo published plan breakdown. See the Gravity Forms review.
Which should you pick?
Choose GetFeedback if
- You need employee feedback collection.
- You also want survey creation.
Choose Gravity Forms if
Nothing in the data separates Gravity Forms from GetFeedback on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is GetFeedback or Gravity Forms better?
- Neither clearly leads. GetFeedback starts at On request and Gravity Forms at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, GetFeedback or Gravity Forms?
- GetFeedback starts at On request and Gravity Forms at On request.
- Does GetFeedback or Gravity Forms run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is GetFeedback best used for?
- GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Gravity Forms is typically brought in for.
- What can GetFeedback do that Gravity Forms cannot?
- GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics.