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Surveys · head to head

GetFeedback vs Google Forms

GetFeedback logo

GetFeedback

Surveys

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite
Google Forms logo

Google Forms

Surveys

Survey tool bundled with Google Workspace that cannot be disabled separately from Drive and Docs

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Google Forms has a free tier, so it costs nothing to try first.
  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Google Forms forms has no service toggle of its own and is governed by the Drive and Docs service, so an administrator cannot disable it for an organisational unit without also disabling Docs, Sheets, Slides and Drive for those same users.
  • They diverge on capability: GetFeedback covers Employee feedback collection, Google Forms covers Bundled with every Workspace edition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GetFeedback and Google Forms actually diverge.

Attributes where GetFeedback and Google Forms differ
AttributeGetFeedbackGoogle Forms
Starting priceOn requestFree
Pricing modelquoteIncluded with Google Workspace, not sold separately
Free tierNoYes
PlatformsWebWeb, iOS, Android
Founded2013Unknown

Identical on both: user rating (Not yet rated), category (Surveys).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in Google Forms

  • Bundled with every Workspace edition
  • Linked Sheets responses
  • Per-unit external sharing controls
  • Auto-close
  • Gemini assistance
  • Locked mode quizzes

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Google Forms
  • Diagnosing checkout abandonment and drop-off pointsnot Google Forms
  • Running always-on feedback buttons across a sitenot Google Forms

Google Forms

  • Schools and universities running quizzes and collecting coursework where Workspace is already the standardnot GetFeedback
  • Internal data collection that must land in a Google Sheet for onward analysis without any export stepnot GetFeedback
  • Organisations that want a form tool with zero incremental cost and no procurement conversationnot GetFeedback
  • Simple public surveys where no respondent sign-in is required and no file uploads are involvednot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Google Forms

  • Forms has no service toggle of its own and is governed by the Drive and Docs service, so an administrator cannot disable it for an organisational unit without also disabling Docs, Sheets, Slides and Drive for those same users.
  • Data Regions covers Forms only for data at rest and not during processing, Business Starter gets no data regions at all, and Forms is excluded from client-side encryption and unmentioned in Assured Controls, so the residency guarantees are weaker than for Gmail or Drive.
  • Google Vault has no Forms-specific retention rule, hold or export, reaching forms only as Drive files, which means survey responses are reliably retainable only when they are routed to a linked Google Sheet.
  • Adding a file upload question requires every respondent to sign in to a Google account, which destroys anonymity and excludes anyone without one, and uploaded files consume the form owner personal Drive quota rather than an organisational pool.
  • File uploads are disabled when a form lives in a shared drive, so the ownership pattern that survives a staff departure and the upload feature are mutually exclusive, and a deleted owner Drive files are recoverable for only twenty days.

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Google Forms

Free
  • Personal Google accountFree
    • Free with any personal Google account
    • 300 pieces of content per form, counting questions, descriptions, images and videos
    • 75 sections per form
  • Google Workspace Business Starter$undefined/year
    • Included in the subscription price, not sold separately
    • No data regions coverage at all at this tier
    • Forms governed by the Drive and Docs service toggle
  • Business Standard, Business Plus, Frontline Standard, Education Standard, Enterprise Essentials$undefined/year
    • Included in the subscription price, not sold separately
    • Fundamental data regions, one organisation-wide at-rest policy
    • Forms covered at rest only, not during processing
  • Frontline Plus, Enterprise Plus, or the Data Regions add-on$undefined/year
    • Included in the subscription price, not sold separately
    • Enterprise data regions with per-unit and per-group policies
    • Forms still excluded from client-side encryption and unnamed in Assured Controls

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose Google Forms if

  • You need bundled with every workspace edition.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want linked sheets responses.
Google Forms review

Questions people ask

Is GetFeedback or Google Forms better?
Neither clearly leads. GetFeedback starts at On request and Google Forms at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or Google Forms?
Google Forms has a free tier; the other does not. Paid plans start at On request for GetFeedback and Free for Google Forms.
Does GetFeedback or Google Forms run on more platforms?
GetFeedback runs on Web. Google Forms runs on Web, iOS, Android.
Can I use Google Forms for free?
Yes. Google Forms has a free tier, so you can try it without paying. GetFeedback starts at On request.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Google Forms is typically brought in for.
What can GetFeedback do that Google Forms cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. Google Forms covers Bundled with every Workspace edition, Linked Sheets responses, Per-unit external sharing controls, Auto-close.

Answered from the vendors’ own pages

GetFeedback: How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source
Google Forms: Can I buy Google Forms separately?

No. It is bundled with Drive and the Docs editors in every Workspace edition and is free with a personal Google account. There is no standalone SKU.

GetFeedback: Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source
Google Forms: How many responses can one form take?

Google publishes no limit. The practical ceiling is the linked Google Sheet at ten million cells. The documented 300 figure is pieces of content per form, not questions and not responses.

Google Forms: Can I turn Forms off but keep Drive?

No. Forms is controlled by the Drive and Docs service toggle. You can restrict external sharing of forms per organisational unit, but you cannot disable Forms alone.

Google Forms: Are responses covered by Vault?

Only as Drive files. There is no Forms-specific hold or export, so route responses to a linked Sheet if they need to be retained or produced in discovery.

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