Software · head to head
Cognito Forms vs GetFeedback
The short version
- Only Cognito Forms has a free tier, so it costs nothing to try first.
- Each has a real cost: Cognito Forms individual free plan caps at 100 entries per month and 1 user; GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
Where they differ
Only the attributes on which Cognito Forms and GetFeedback actually diverge.
| Attribute | Cognito Forms | GetFeedback |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | quote |
| Free tier | Yes | No |
| Founded | Unknown | 2013 |
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cognito Forms
Nothing recorded that GetFeedback does not also cover.
Only in GetFeedback
- Employee feedback collection
- Survey creation
- Analytics dashboard
- Text analytics
- Mobile app
- Action planning
- Reporting
- Integrations
What people use each for
The jobs each tool is most often brought in to do.
Cognito Forms
No use cases recorded yet. See the Cognito Forms review.
GetFeedback
- Collecting website visitor feedback with trigger based formsnot Cognito Forms
- Diagnosing checkout abandonment and drop-off pointsnot Cognito Forms
- Running always-on feedback buttons across a sitenot Cognito Forms
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cognito Forms
- Individual free plan caps at 100 entries per month and 1 user
- Pro plan ($24/mo monthly, $19/mo billed annually) still limits to 2 users and 2,000 entries per month
- HIPAA compliance and single sign-on are restricted to the Enterprise tier ($174/mo monthly, $129/mo annual)
GetFeedback
- GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
- The Starter plan collects up to 1,000 responses per month
- The Plus plan collects up to 2,000 responses per month
- The always-on feedback button and embedded forms require the Plus plan
- The trial is 7 days
- Mobile app feedback is listed as coming soon rather than available
- The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately
Pricing, plan by plan
Cognito Forms
FreeNo published plan breakdown. See the Cognito Forms review.
GetFeedback
On request- GetFeedback Platform$undefined/month
- Employee feedback
- Survey creation
- Analytics
Which should you pick?
Choose GetFeedback if
- You need employee feedback collection.
- You also want survey creation.
Questions people ask
- Is Cognito Forms or GetFeedback better?
- Neither clearly leads. Cognito Forms starts at Free and GetFeedback at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cognito Forms or GetFeedback?
- Cognito Forms has a free tier; the other does not. Paid plans start at Free for Cognito Forms and On request for GetFeedback.
- Does Cognito Forms or GetFeedback run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Cognito Forms for free?
- Yes. Cognito Forms has a free tier, so you can try it without paying. GetFeedback starts at On request.
- What can Cognito Forms do that GetFeedback cannot?
- GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics.