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Field Service · head to head

Tractian vs UpKeep

Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: Tractian covers Published per-user pricing, UpKeep covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Tractian and UpKeep actually diverge.

Attributes where Tractian and UpKeep differ
AttributeTractianUpKeep
Starting price$60/monthFree
Pricing modelPer user per monthUnknown
Free tierNoYes
CategoryField ServiceInventory
FoundedUnknown2014

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot UpKeep
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot UpKeep
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot UpKeep
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot Tractian
  • Work order management across multiple locationsnot Tractian
  • Asset lifecycle tracking and compliancenot Tractian

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is Tractian or UpKeep better?
Neither clearly leads. Tractian starts at $60/month and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tractian or UpKeep?
UpKeep has a free tier; the other does not. Paid plans start at $60/month for Tractian and Free for UpKeep.
Does Tractian or UpKeep run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. Tractian starts at $60/month.
What is Tractian best used for?
Tractian is most often used for a mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan work, instrumenting critical motors and pumps and having detected faults become work orders without an integration project, a maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeks, a multi-site manufacturer wanting the same cmms and sensor platform across brazilian, mexican and united states plants. Of those, a mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan work and instrumenting critical motors and pumps and having detected faults become work orders without an integration project are not what UpKeep is typically brought in for.
What can Tractian do that UpKeep cannot?
Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first.

Answered from the vendors’ own pages

Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

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