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Inventory · head to head

Snipe-IT vs UpKeep

Snipe-IT logo

Snipe-IT

Inventory

Free open source IT asset management

From
Free
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Snipe-IT hosted Basic caps API calls at 120 per minute and Small Business at 240 per minute; unlimited API calls require Dedicated hosting from $2,499.99 per year; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: Snipe-IT covers Asset tracking, UpKeep covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Snipe-IT and UpKeep actually diverge.

Attributes where Snipe-IT and UpKeep differ
AttributeSnipe-ITUpKeep
Pricing modelfreemiumUnknown
PlatformsWeb, Cloud/Self-hostedWeb, iOS, Android
Founded20132014

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Inventory).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Snipe-IT

  • Asset tracking
  • License management
  • Audit logs
  • Check-in/out
  • LDAP
  • SAML
  • API
  • Slack

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Snipe-IT

  • Tracking IT hardware assets and their assignment to staffnot UpKeep
  • Managing software licences, accessories and consumablesnot UpKeep
  • Running a self hosted open source asset registernot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot Snipe-IT
  • Work order management across multiple locationsnot Snipe-IT
  • Asset lifecycle tracking and compliancenot Snipe-IT

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Snipe-IT

  • Hosted Basic caps API calls at 120 per minute and Small Business at 240 per minute; unlimited API calls require Dedicated hosting from $2,499.99 per year
  • Email support requires the Small Business hosting plan; Basic hosting gets community support only
  • Automated upgrades and server maintenance require the Small Business plan or higher
  • Enhanced LDAP, IP restrictions, a private server and VPN connectivity require Dedicated hosting
  • The self hosted edition is free but support is sold separately
  • Medium and large dedicated hosting is priced by quote

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

Snipe-IT

Free
  • Self-HostedFree
    • Unlimited users
    • Unlimited assets
    • Complete asset management functionality
  • Basic Hosting$399.99/year
    • Unlimited users
    • Unlimited assets
    • SSL certificate
  • Small Business Hosting$999.99/year
    • Unlimited users
    • Unlimited assets
    • SSL certificate
  • Dedicated Hosting Small$2499.99/year
    • Unlimited users
    • Unlimited assets
    • Dedicated infrastructure

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose Snipe-IT if

  • You need asset tracking.
  • You want to start without paying.
  • You work on Web, Cloud/Self-hosted.
  • You also want license management.
Snipe-IT review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is Snipe-IT or UpKeep better?
Neither clearly leads. Snipe-IT starts at Free and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Snipe-IT or UpKeep?
Snipe-IT starts at Free and UpKeep at Free.
Does Snipe-IT or UpKeep run on more platforms?
Snipe-IT runs on Web, Cloud/Self-hosted. UpKeep runs on Web, iOS, Android.
Can I use Snipe-IT for free?
Both have a free tier, so you can try either at no cost before committing.
What is Snipe-IT best used for?
Snipe-IT is most often used for tracking it hardware assets and their assignment to staff, managing software licences, accessories and consumables, running a self hosted open source asset register. Of those, tracking it hardware assets and their assignment to staff and managing software licences, accessories and consumables are not what UpKeep is typically brought in for.
What can Snipe-IT do that UpKeep cannot?
Snipe-IT covers Asset tracking, License management, Audit logs, Check-in/out. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first. Both handle Web support.

Answered from the vendors’ own pages

Snipe-IT: How much does Snipe-IT cost?

Snipe-IT is free for self-hosted deployment. Hosted plans start at $399.99/year for Basic Hosting ($39.99/month) and range up to $7,500/year for large Dedicated Hosting. Annual plans offer 16% savings versus monthly billing.

Source
UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
Snipe-IT: What is included in Snipe-IT hosting plans?

All Snipe-IT hosted plans include unlimited users and unlimited assets. Basic and Small Business plans add SSL certificates, automatic backups, email support, and priority feature requests. Dedicated plans provide dedicated infrastructure.

Source
UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
Snipe-IT: Does Snipe-IT offer monthly billing?

Yes, monthly billing is available for hosted plans at 16% premium over annual rates. Basic Hosting is $39.99/month, Small Business is $99.99/month, and Dedicated plans range from $249.99 to $625/month.

Source
UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
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