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Field Service · head to head

Tractian vs Vonigo

Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite
Vonigo logo

Vonigo

Field Service

Field service and online booking platform aimed at franchise and multi-location service brands

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.; Vonigo no pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • They diverge on capability: Tractian covers Published per-user pricing, Vonigo covers Territory routing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Tractian and Vonigo actually diverge.

Attributes where Tractian and Vonigo differ
AttributeTractianVonigo
Starting price$60/monthOn request
Pricing modelPer user per monthquote

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

Only in Vonigo

  • Territory routing
  • Online booking
  • Multi-location reporting
  • Scheduling and dispatch
  • Quoting and estimates
  • Invoicing and payments
  • Mobile field app
  • Client portal

What people use each for

The jobs each tool is most often brought in to do.

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot Vonigo
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot Vonigo
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot Vonigo
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot Vonigo

Vonigo

  • A franchisor wanting one booking and dispatch system across independently owned territories with consolidated royalty reportingnot Tractian
  • A moving, junk removal or cleaning brand where most jobs should be booked online without a call takernot Tractian
  • A multi-branch service company whose branches currently run different scheduling tools and cannot be compared on one reportnot Tractian
  • A service business selling fixed-duration, fixed-price jobs where the estimate is a catalogue lookup rather than a site visitnot Tractian

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

Vonigo

  • No pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • Deployment requires configuring territories, service catalogues and pricing rules, which means weeks of setup rather than an afternoon, and most of that work is wasted on a single-location business.
  • Parts and inventory handling is light compared with tools built for mechanical and electrical trades, so contractors carrying van stock will find it lacking.
  • The integration list is short, with QuickBooks as the main accounting route, so businesses on Xero, Sage or a regional ledger face a manual export or a middleware bill.
  • It is oriented to North American operations and payment processors, and international buyers hit gaps in tax handling, address validation and payment gateway support.

Pricing, plan by plan

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

Vonigo

On request
  • Vonigo$undefined/month
    • Priced per user with a stated minimum seat count
    • Franchise and multi-location configuration quoted separately
    • Onboarding and configuration fee before go-live

Which should you pick?

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Choose Vonigo if

  • You need territory routing.
  • You work on Web, iOS, Android.
  • You also want online booking.
Vonigo review

Questions people ask

Is Tractian or Vonigo better?
Neither clearly leads. Tractian starts at $60/month and Vonigo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tractian or Vonigo?
Tractian starts at $60/month and Vonigo at On request.
Does Tractian or Vonigo run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Tractian best used for?
Tractian is most often used for a mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan work, instrumenting critical motors and pumps and having detected faults become work orders without an integration project, a maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeks, a multi-site manufacturer wanting the same cmms and sensor platform across brazilian, mexican and united states plants. Of those, a mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan work and instrumenting critical motors and pumps and having detected faults become work orders without an integration project are not what Vonigo is typically brought in for.
What can Tractian do that Vonigo cannot?
Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation. Vonigo covers Territory routing, Online booking, Multi-location reporting, Scheduling and dispatch.

Answered from the vendors’ own pages

Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

Vonigo: Does Vonigo publish pricing?

No. It is per user with a minimum seat count and an onboarding fee, but the figures are only given after a demo.

Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

Vonigo: Is it worth it for a single location?

Rarely. The franchise and territory machinery is the reason to buy it, and a single-crew operator will get the same scheduling for less from a self-serve tool.

Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

Vonigo: Can customers book online themselves?

Yes, that is a core part of the product; availability, duration and price come from the service catalogue so bookings do not need a call taker.

Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

Vonigo: Which accounting system does it work with?

QuickBooks is the primary supported integration. Other ledgers need Zapier or a custom build.

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