Softwr

Inventory · head to head

UpKeep vs Zuper

UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite
Zuper logo

Zuper

Field Service

Field service management with an API-first architecture and heavy integration surface

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: UpKeep offline mobile mode limited to Professional tier and above; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • They diverge on capability: UpKeep covers Preventive maintenance, Zuper covers Intelligent dispatch.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which UpKeep and Zuper actually diverge.

Attributes where UpKeep and Zuper differ
AttributeUpKeepZuper
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
CategoryInventoryField Service
Founded2014Unknown

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in UpKeep

  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks
  • Zapier

Only in Zuper

  • Intelligent dispatch
  • Technician mobile
  • Inventory
  • Job costing
  • Open API and webhooks
  • AI agents
  • Customer portal

Both cover

  • Work order management

What people use each for

The jobs each tool is most often brought in to do.

UpKeep

  • Preventive and reactive maintenance schedulingnot Zuper
  • Work order management across multiple locationsnot Zuper
  • Asset lifecycle tracking and compliancenot Zuper

Zuper

  • A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not UpKeep
  • A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not UpKeep
  • A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not UpKeep
  • A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not UpKeep

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Zuper

  • Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
  • The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
  • Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
  • It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.

Pricing, plan by plan

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Zuper

On request
  • Starter$undefined/month
    • Core work orders, scheduling and mobile app
    • Standard integrations
    • Priced per user on application
  • Growth$undefined/month
    • Adds inventory, job costing and advanced workflows
    • Quoted on application
  • Enterprise$undefined/month
    • Custom workflows, API access at scale and dedicated support
    • Quoted on application, typically with an annual commitment

Which should you pick?

Choose UpKeep if

  • You need preventive maintenance.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want asset management.
UpKeep review

Choose Zuper if

  • You need intelligent dispatch.
  • You work on Web, iOS, Android.
  • You also want technician mobile.
Zuper review

Questions people ask

Is UpKeep or Zuper better?
Neither clearly leads. UpKeep starts at Free and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, UpKeep or Zuper?
UpKeep has a free tier; the other does not. Paid plans start at Free for UpKeep and On request for Zuper.
Does UpKeep or Zuper run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. Zuper starts at On request.
What is UpKeep best used for?
UpKeep is most often used for preventive and reactive maintenance scheduling, work order management across multiple locations, asset lifecycle tracking and compliance. Of those, preventive and reactive maintenance scheduling and work order management across multiple locations are not what Zuper is typically brought in for.
What can UpKeep do that Zuper cannot?
UpKeep covers Preventive maintenance, Asset management, Mobile-first, SAP. Zuper covers Intelligent dispatch, Technician mobile, Inventory, Job costing. Both handle Work order management.

Answered from the vendors’ own pages

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
Zuper: How much does Zuper cost?

It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.

UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
Zuper: Can Zuper run under Salesforce or HubSpot?

Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.

UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
Zuper: Does it work offline?

The technician mobile app is built to capture work offline and sync when connectivity returns.

Zuper: Is Zuper suitable for a five person contractor?

Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.

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