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Inventory · head to head

DEAR Inventory vs Tractian

DEAR Inventory logo

DEAR Inventory

Inventory

Complete inventory and order management system

From
On request
Rated
-
Full reviewWebsite
Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Inventory starting price of $349/month is high for small businesses; Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • They diverge on capability: DEAR Inventory covers Inventory management, Tractian covers Published per-user pricing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DEAR Inventory and Tractian actually diverge.

Attributes where DEAR Inventory and Tractian differ
AttributeDEAR InventoryTractian
Starting priceOn request$60/month
Pricing modelsubscriptionPer user per month
PlatformsWeb, Mobile app, Cloud-basedWeb, iOS, Android
CategoryInventoryField Service
Founded2013Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Inventory

  • Inventory management
  • Manufacturing
  • Purchase orders
  • Sales orders
  • Accounting
  • Xero
  • QuickBooks
  • Shopify

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

What people use each for

The jobs each tool is most often brought in to do.

DEAR Inventory

  • Inventory management and trackingnot Tractian
  • E-commerce integration and synchronizationnot Tractian
  • Multi-channel order managementnot Tractian
  • Stock and supply chain managementnot Tractian

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot DEAR Inventory
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot DEAR Inventory
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot DEAR Inventory
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot DEAR Inventory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Inventory

  • Starting price of $349/month is high for small businesses
  • Base plan limited to 6 integrations; additional integrations require separate purchase
  • No published details on integration add-on costs
  • Redirects to Cin7.com, indicating product has been acquired or rebranded

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

Pricing, plan by plan

DEAR Inventory

On request
  • Standard$249/month
    • Core features
    • 5 users
    • Standard support
  • Professional$449/month
    • Advanced manufacturing
    • 10 users
    • Priority support
  • Enterprise$849/month
    • Full features
    • Unlimited users
    • Dedicated support

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

Which should you pick?

Choose DEAR Inventory if

  • You need inventory management.
  • You work on Web, Mobile app, Cloud-based.
  • You also want manufacturing.
DEAR Inventory review

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Questions people ask

Is DEAR Inventory or Tractian better?
Neither clearly leads. DEAR Inventory starts at On request and Tractian at $60/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Inventory or Tractian?
DEAR Inventory starts at On request and Tractian at $60/month.
Does DEAR Inventory or Tractian run on more platforms?
DEAR Inventory runs on Web, Mobile app, Cloud-based. Tractian runs on Web, iOS, Android.
What is DEAR Inventory best used for?
DEAR Inventory is most often used for inventory management and tracking, e-commerce integration and synchronization, multi-channel order management, stock and supply chain management. Of those, inventory management and tracking and e-commerce integration and synchronization are not what Tractian is typically brought in for.
What can DEAR Inventory do that Tractian cannot?
DEAR Inventory covers Inventory management, Manufacturing, Purchase orders, Sales orders. Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation.

Answered from the vendors’ own pages

DEAR Inventory: How much does DEAR Inventory cost?

DEAR Inventory (now Cin7) pricing starts at $349 per month for plans that accommodate up to 6 e-commerce and app integrations. Additional integrations are available for purchase.

Source
Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

DEAR Inventory: Is there a free trial for DEAR Inventory?

Yes, Cin7 (formerly DEAR Inventory) offers a free trial option. Contact the vendor directly or visit their website to start a free trial.

Source
Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

DEAR Inventory: What integrations does DEAR Inventory support?

DEAR Inventory base plans include up to 6 e-commerce and app integrations. Additional integrations beyond the base 6 are available but require separate purchase.

Source
Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

DEAR Inventory: Is DEAR Inventory still available?

DEAR Inventory has been rebranded as Cin7. The Cin7 platform continues to provide inventory management with e-commerce integrations at $349/month starting price.

Source
Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

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