Softwr

Field Service · head to head

MaintainX vs UpKeep

MaintainX logo

MaintainX

Field Service

Mobile-first maintenance and work order management for frontline teams

From
Free
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MaintainX per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: MaintainX covers Mobile work orders, UpKeep covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which MaintainX and UpKeep actually diverge.

Attributes where MaintainX and UpKeep differ
AttributeMaintainXUpKeep
Pricing modelFreemium, per user per monthUnknown
CategoryField ServiceInventory
FoundedUnknown2014

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MaintainX

  • Mobile work orders
  • Offline mode
  • Digital procedures
  • Parts inventory
  • Asset history

Only in UpKeep

  • Work order management
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks
  • Zapier

Both cover

  • Preventive maintenance

What people use each for

The jobs each tool is most often brought in to do.

MaintainX

  • Maintenance teams replacing paper work orders and whiteboardsnot UpKeep
  • Plants needing technicians to log work at the machine rather than back at a terminalnot UpKeep
  • Multi-site facilities operations wanting one asset history across locationsnot UpKeep
  • Organisations that must evidence preventive maintenance for audit or insurancenot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot MaintainX
  • Work order management across multiple locationsnot MaintainX
  • Asset lifecycle tracking and compliancenot MaintainX

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MaintainX

  • Per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears
  • Reporting is adequate rather than deep, and teams wanting genuine reliability analytics generally export to a BI tool
  • Parts inventory sits behind the Premium tier, which is a steep jump from Essential for a feature many maintenance teams treat as core
  • Integration with heavyweight ERP is available but real SAP or Oracle projects need work beyond the connector
  • Less suited to complex asset hierarchies and condition-based maintenance than an established enterprise asset management platform

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

MaintainX

Free
  • BasicFree
    • Unlimited work orders
    • Unlimited assets
    • 2 procedure templates
  • Essential$21/user/month
    • Unlimited procedures
    • Preventive maintenance
    • Advanced reporting
  • Premium$69/user/month
    • Parts inventory
    • Purchase orders
    • Meter-based triggers
  • Enterprise$undefined/user/month
    • SSO and SCIM
    • Custom integrations
    • Dedicated success manager

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose MaintainX if

  • You need mobile work orders.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want offline mode.
MaintainX review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want asset management.
UpKeep review

Questions people ask

Is MaintainX or UpKeep better?
Neither clearly leads. MaintainX starts at Free and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MaintainX or UpKeep?
MaintainX starts at Free and UpKeep at Free.
Does MaintainX or UpKeep run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use MaintainX for free?
Both have a free tier, so you can try either at no cost before committing.
What is MaintainX best used for?
MaintainX is most often used for maintenance teams replacing paper work orders and whiteboards, plants needing technicians to log work at the machine rather than back at a terminal, multi-site facilities operations wanting one asset history across locations, organisations that must evidence preventive maintenance for audit or insurance. Of those, maintenance teams replacing paper work orders and whiteboards and plants needing technicians to log work at the machine rather than back at a terminal are not what UpKeep is typically brought in for.
What can MaintainX do that UpKeep cannot?
MaintainX covers Mobile work orders, Offline mode, Digital procedures, Parts inventory. UpKeep covers Work order management, Asset management, Mobile-first, SAP. Both handle Preventive maintenance.

Answered from the vendors’ own pages

MaintainX: Is the free tier actually usable?

Yes. It allows unlimited work orders and assets with the full mobile app, and small teams run on it indefinitely. The limits that push teams to pay are procedure templates, preventive maintenance scheduling and reporting.

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
MaintainX: How does it compare to UpKeep?

Both are mobile-first CMMS aimed at the same buyer. MaintainX is generally stronger on procedures and the free tier; UpKeep has a longer history with parts and purchasing. The decision usually comes down to which mobile app the technicians prefer in a trial.

UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
MaintainX: Does it work without signal?

Yes. Offline mode is a core feature rather than an add-on, which matters in plant areas and basements where a web-only CMMS is unusable.

UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
MaintainX: Can it handle multiple sites?

Yes, from the Premium tier. Multi-site asset hierarchies and cross-site reporting are not available on Essential.

MaintainX: What is the real cost for a 20-person team?

On Premium at list, roughly 16,560 USD a year before negotiation. Most of the saving comes from designating occasional staff as requesters rather than full users, so count your true licensed seats before comparing quotes.

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