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Field Service · head to head

FieldEdge vs Tractian

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Full reviewWebsite
Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • They diverge on capability: FieldEdge covers Dispatch board, Tractian covers Published per-user pricing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FieldEdge and Tractian actually diverge.

Attributes where FieldEdge and Tractian differ
AttributeFieldEdgeTractian
Starting priceOn request$60/month
Pricing modelquotePer user per month
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • Dispatch board
  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Tractian
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Tractian
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Tractian
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Tractian

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot FieldEdge
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot FieldEdge
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot FieldEdge
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

Which should you pick?

Choose FieldEdge if

  • You need dispatch board.
  • You work on Web, iOS, Android, Windows.
  • You also want quickbooks desktop sync.
FieldEdge review

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Questions people ask

Is FieldEdge or Tractian better?
Neither clearly leads. FieldEdge starts at On request and Tractian at $60/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Tractian?
FieldEdge starts at On request and Tractian at $60/month.
Does FieldEdge or Tractian run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Tractian runs on Web, iOS, Android.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Tractian is typically brought in for.
What can FieldEdge do that Tractian cannot?
FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

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