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Field Service · head to head

IFS Ultimo EAM vs UpKeep

IFS Ultimo EAM logo

IFS Ultimo EAM

Field Service

Dutch enterprise asset management with role-based user tiers, now sold inside the IFS portfolio

From
On request
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: IFS Ultimo EAM iFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: IFS Ultimo EAM covers Three user licence types, UpKeep covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which IFS Ultimo EAM and UpKeep actually diverge.

Attributes where IFS Ultimo EAM and UpKeep differ
AttributeIFS Ultimo EAMUpKeep
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
CategoryField ServiceInventory
FoundedUnknown2014

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IFS Ultimo EAM

  • Three user licence types
  • Industry solutions
  • Safety and compliance
  • Mobile maintenance
  • Spare parts management
  • Contractor management
  • Fleet management module
  • Condition-based triggers

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

IFS Ultimo EAM

  • A hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionalitynot UpKeep
  • A manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance tasknot UpKeep
  • A public transport operator managing vehicle maintenance and depot facilities in one system rather than twonot UpKeep
  • A mid-sized European site that wants an EAM configured for its industry in weeks rather than a blank platform implementationnot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot IFS Ultimo EAM
  • Work order management across multiple locationsnot IFS Ultimo EAM
  • Asset lifecycle tracking and compliancenot IFS Ultimo EAM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IFS Ultimo EAM

  • IFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
  • IFS does not publish list pricing for Ultimo, so the widely quoted entry figures come from third-party review sites rather than the vendor and should not be used to build a budget.
  • Strength is concentrated in Europe, and organisations needing local-language support, partners and implementation resource in North America or Asia will find the channel much thinner.
  • The industry solution templates that accelerate go-live also encode assumptions, and organisations whose processes differ from the template spend the saved time on reconfiguration instead.
  • Reporting and analytics beyond the standard set generally push customers to Power BI, so plan for a separate business intelligence licence and the modelling work behind it.

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

IFS Ultimo EAM

On request
  • IFS Ultimo EAM$undefined/month
    • Priced per user with Self-Service, Light and Full tiers at different rates
    • Price per user does not change with the number of industry solutions enabled
    • Cloud subscription is the standard route; on-premise is legacy

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose IFS Ultimo EAM if

  • You need three user licence types.
  • You work on Web, iOS, Android.
  • You also want industry solutions.
IFS Ultimo EAM review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is IFS Ultimo EAM or UpKeep better?
Neither clearly leads. IFS Ultimo EAM starts at On request and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IFS Ultimo EAM or UpKeep?
UpKeep has a free tier; the other does not. Paid plans start at On request for IFS Ultimo EAM and Free for UpKeep.
Does IFS Ultimo EAM or UpKeep run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. IFS Ultimo EAM starts at On request.
What is IFS Ultimo EAM best used for?
IFS Ultimo EAM is most often used for a hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionality, a manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance task, a public transport operator managing vehicle maintenance and depot facilities in one system rather than two, a mid-sized european site that wants an eam configured for its industry in weeks rather than a blank platform implementation. Of those, a hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionality and a manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance task are not what UpKeep is typically brought in for.
What can IFS Ultimo EAM do that UpKeep cannot?
IFS Ultimo EAM covers Three user licence types, Industry solutions, Safety and compliance, Mobile maintenance. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first.

Answered from the vendors’ own pages

IFS Ultimo EAM: Is Ultimo still sold separately from IFS Cloud EAM?

Yes. IFS positions Ultimo at the mid-market and IFS Cloud EAM at large enterprises, and sells both.

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
IFS Ultimo EAM: How does the user licensing work?

Three tiers: Self-Service for request and view, Light for occasional use, Full for planners and managers. Rates differ per tier.

UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
IFS Ultimo EAM: Does enabling more industry solutions cost more per user?

No. The per-user price stays the same regardless of how many industry solutions you select.

UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
IFS Ultimo EAM: Is on-premise still available?

Cloud subscription is the route IFS sells. On-premise exists in the installed base but is not the direction of travel.

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