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Inventory · head to head

Brightpearl vs UpKeep

Brightpearl logo

Brightpearl

Inventory

Retail operating system for omnichannel commerce

From
$499/month
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brightpearl no pricing is published, and every quote is described as a bespoke setup; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: Brightpearl covers Order management, UpKeep covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Brightpearl and UpKeep actually diverge.

Attributes where Brightpearl and UpKeep differ
AttributeBrightpearlUpKeep
Starting price$499/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsCloud, WebWeb, iOS, Android
Founded20072014

Identical on both: user rating (Not yet rated), category (Inventory).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brightpearl

  • Order management
  • Inventory management
  • Warehouse management
  • Retail accounting
  • POS integration
  • Shopify
  • Amazon
  • eBay

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Brightpearl

  • Retail operations management across inventory, orders and accountingnot UpKeep
  • Connecting ecommerce and wholesale channels to fulfilmentnot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot Brightpearl
  • Work order management across multiple locationsnot Brightpearl
  • Asset lifecycle tracking and compliancenot Brightpearl

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brightpearl

  • No pricing is published, and every quote is described as a bespoke setup
  • Cost is driven by business size rather than by a stated unit, so nothing can be estimated before contacting sales
  • The vendor frames cost as a percentage of revenue, which means the bill grows with turnover rather than with usage

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

Brightpearl

$499/month
  • Core$499/month
    • Order management
    • Inventory management
    • Basic accounting
  • Professional$999/month
    • Unlimited channels
    • Warehouse management
    • Advanced reporting

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose Brightpearl if

  • You need order management.
  • You work on Cloud, Web.
  • You also want inventory management.
Brightpearl review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is Brightpearl or UpKeep better?
Neither clearly leads. Brightpearl starts at $499/month and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brightpearl or UpKeep?
UpKeep has a free tier; the other does not. Paid plans start at $499/month for Brightpearl and Free for UpKeep.
Does Brightpearl or UpKeep run on more platforms?
Brightpearl runs on Cloud, Web. UpKeep runs on Web, iOS, Android.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. Brightpearl starts at $499/month.
What is Brightpearl best used for?
Brightpearl is most often used for retail operations management across inventory, orders and accounting, connecting ecommerce and wholesale channels to fulfilment. Of those, retail operations management across inventory, orders and accounting and connecting ecommerce and wholesale channels to fulfilment are not what UpKeep is typically brought in for.
What can Brightpearl do that UpKeep cannot?
Brightpearl covers Order management, Inventory management, Warehouse management, Retail accounting. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first. Both handle Web support.

Answered from the vendors’ own pages

Brightpearl: Why does Brightpearl use custom pricing instead of fixed subscription tiers?

Brightpearl states 'One size never fits all. That's why we build a bespoke set-up for every customer with simple, tailored pricing so you never pay for more than you need.' Pricing is tailored to individual business needs.

Source
UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
Brightpearl: Do I have to pay extra for additional users?

No. Unlimited users are always included with Brightpearl at no extra cost, regardless of how many people use the system.

Source
UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
Brightpearl: How does Brightpearl pricing scale as my business grows?

Brightpearl pricing scales to become a smaller percentage of your revenue as you grow. The company states 'The bigger you grow, the better the value' in their pricing model.

Source
UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
Brightpearl: Is there a free trial available?

No free trial or freemium option is mentioned on the pricing page. Interested customers are asked to book a 1-1 demo with retail experts to receive a custom pricing quote.

Source
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