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Field Service · head to head

Properly vs Tractian

Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite
Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.; Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • They diverge on capability: Properly covers Photo-verified checklists, Tractian covers Published per-user pricing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Properly and Tractian actually diverge.

Attributes where Properly and Tractian differ
AttributeProperlyTractian
Starting price$12.99/month$60/month
Pricing modelPer property per monthPer user per month

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

What people use each for

The jobs each tool is most often brought in to do.

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Tractian
  • An owner in a different country from the property who needs evidence a clean actually happenednot Tractian
  • A portfolio pursuing damage claims that require dated before and after photographsnot Tractian
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Tractian

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot Properly
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot Properly
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot Properly
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot Properly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

Pricing, plan by plan

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

Which should you pick?

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Questions people ask

Is Properly or Tractian better?
Neither clearly leads. Properly starts at $12.99/month and Tractian at $60/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Properly or Tractian?
Properly starts at $12.99/month and Tractian at $60/month.
Does Properly or Tractian run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Properly best used for?
Properly is most often used for a manager with forty units using contract cleaners who cannot personally inspect turnovers, an owner in a different country from the property who needs evidence a clean actually happened, a portfolio pursuing damage claims that require dated before and after photographs, an operation onboarding new cleaning crews quickly with visual instructions rather than written ones. Of those, a manager with forty units using contract cleaners who cannot personally inspect turnovers and an owner in a different country from the property who needs evidence a clean actually happened are not what Tractian is typically brought in for.
What can Properly do that Tractian cannot?
Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support. Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation.

Answered from the vendors’ own pages

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

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