Mixmax vs SugarCRM
A comprehensive head-to-head comparison of two leading crm & sales solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Mixmax if you need Email tracking and prefer a free starting option. Choose SugarCRM if you prioritize Contact management and want plans starting at $40/month. Mixmax has a higher user rating (4.5 vs 4.0).
Mixmax vs SugarCRM: At a Glance
Feature Comparison: Mixmax vs SugarCRM
| Feature | Mixmax | SugarCRM |
|---|---|---|
| Email tracking | ||
| Meeting scheduling | ||
| Email sequences | ||
| Templates | ||
| Mail merge | ||
| Gmail | ||
| Salesforce | ||
| HubSpot | ||
| Pipedrive | ||
| Slack | ||
| SOC 2 Type II | ||
| GDPR compliant | ||
| Web support | ||
| Gmail support | ||
| Contact management | ||
| Sales pipeline | ||
| Lead management | ||
| Marketing automation | ||
| Customer service | ||
| Reporting | ||
| Mobile app | ||
| Zapier | ||
| Microsoft 365 | ||
| SOC2 | ||
| GDPR | ||
| ISO27001 |
Mixmax vs SugarCRM: Pricing Breakdown
Mixmax Pricing
Model: per-user
- Email tracking (100/mo)
- Basic scheduling
- Email templates
- Unlimited tracking
- Sequences
- Mail merge
- Salesforce integration
- All SMB features
- Automation rules
- Dialer
- Advanced analytics
- All Growth features
- Admin controls
- SSO
- Custom support
SugarCRM Pricing
Model: per-user
- Sales automation
- Contact management
- Everything in Professional
- Marketing automation
- Customer service
- Everything in Business
- Advanced customization
- Dedicated support
Pros and Cons
Mixmax
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Rich feature set with 14+ capabilities
- Strong Email tracking functionality
- Strong Meeting scheduling functionality
Cons
- May require time to learn advanced features
SugarCRM
Pros
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Contact management functionality
- Strong Sales pipeline functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Mixmax vs SugarCRM?
Choose Mixmax if you:
- Need Email tracking
- Want to start for free
- Work primarily on Web and Gmail
- Value Meeting scheduling
Choose SugarCRM if you:
- Need Contact management
- Have a budget of $40/month+
- Work primarily on Web and Ios
- Value Sales pipeline
Frequently Asked Questions: Mixmax vs SugarCRM
Is Mixmax better than SugarCRM?
It depends on your needs. Mixmax has a 4.5/5 user rating while SugarCRM has 4.0/5. Mixmax excels in Email tracking and Meeting scheduling, while SugarCRM stands out with Contact management and Sales pipeline. Consider your budget (Free vs $40/month), platform needs, and specific feature requirements.
Which is cheaper, Mixmax or SugarCRM?
Mixmax offers a free plan and starts at Free. SugarCRM starts at $40/month. Mixmax has a clear pricing advantage with its free tier.
Can I use Mixmax and SugarCRM together?
While both are crm & sales tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core crm & sales needs.
What are the main differences between Mixmax and SugarCRM?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Gmail vs Web, Ios, Android), and feature focus. Mixmax emphasizes Email tracking, Meeting scheduling, Email sequences while SugarCRM focuses on Contact management, Sales pipeline, Lead management. User ratings differ slightly: 4.5 vs 4.0 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Mixmax and SugarCRM.