CRM · alternatives
Alternatives to SugarCRM
24 crm tools sit alongside SugarCRM in this directory. Below is what separates each from SugarCRM on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 24
- With a free tier
- 11
- Cheaper to start
- 13
- SugarCRM starts at
- $59/month
Why people look past SugarCRM
Only what the record supports. Each point below is a figure on the SugarCRM entry measured against the tools listed beside it.
It costs more than the category median
SugarCRM starts at $59/month. Across the 18 crm tools listed beside it that publish a price, the median entry point is $36.5/month.
There is no free tier
The record for SugarCRM carries no free tier, so evaluating it means paying first. 11 of the 24 alternatives below can be used without paying.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Sales execution platform for revenue teams
- Starts $41 a month dearer, at $100/month.
Revenue intelligence platform
- Starts $1541 a user-per-year dearer, at $1600/user-per-year.
The CRM that sales teams love to use
Priced and rated the same as SugarCRM on the figures we hold. The difference, if there is one, is in the feature records.
Sales enablement and content management platform
Priced and rated the same as SugarCRM on the figures we hold. The difference, if there is one, is in the feature records.
Zoho pipeline CRM for small businesses, priced well below Zoho CRM itself
- Can be used without paying; SugarCRM cannot.
- Starts $52 a month cheaper, at $7/month.
- Sold on a Per user per month model rather than subscription.
- 4 tiers to SugarCRM's 3.
Faster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals
- Can be used without paying; SugarCRM cannot.
- Starts $40 a month cheaper, at $19/month.
- Sold on a Per user per month model rather than subscription.
- 4 tiers to SugarCRM's 3.
Every SugarCRM alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| SugarCRM (this page) | $59/month | Subscription | 3 | |
| OutreachSales execution platform for revenue teams | $100/month | Subscription | 3 | vs SugarCRM |
| GongRevenue intelligence platform | $1600/user-per-year | - | - | vs SugarCRM |
| PipedriveThe CRM that sales teams love to use | On request | Subscription | - | vs SugarCRM |
| SeismicSales enablement and content management platform | On request | - | - | vs SugarCRM |
| Bigin | Free, then $7/month | Per user per month | 4 | vs SugarCRM |
| Scratchpad | Free, then $19/month | Per user per month | 4 | vs SugarCRM |
| Krayin | Free | Open source, no licence fee | 2 | vs SugarCRM |
| EspoCRM | Free, then $15/month | Per user per month | 4 | vs SugarCRM |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | 3 | vs SugarCRM |
| SuiteCRM | Free, then £50/month | Open source, no licence fee | 4 | vs SugarCRM |
| Twenty | Free, then $9/month | - | 3 | vs SugarCRM |
| Snov.io | Free, then $39/month | Freemium | 5 | vs SugarCRM |
| Seamless.AI | Free | Freemium | 3 | vs SugarCRM |
| Reply.io | Free, then $49/month | Subscription | 4 | vs SugarCRM |
| Hunter | Free, then $34/month | Freemium | 5 | vs SugarCRM |
| Corefactors AI CRM | 899/month | Per user per month | 4 | vs SugarCRM |
| Daylite | $15/month | Per user per month | 4 | vs SugarCRM |
| Apptivo | On request | Per user per month | 4 | vs SugarCRM |
| Salesflare | $29/month | Per user per month | 3 | vs SugarCRM |
| OnePageCRM | $9.95/month | Per user per month | 3 | vs SugarCRM |
| Solid Performers | On request | Per user per month | 6 | vs SugarCRM |
| Woodpecker | $7/month | Usage-based | 1 | vs SugarCRM |
| UpLead | $74/month | Subscription | 3 | vs SugarCRM |
| lemlist | $55/month | Subscription | 3 | vs SugarCRM |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the SugarCRM badges page.
Cheaper ways to solve the same problem
Free to start (11)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
Cheaper than SugarCRM (13)
Entry price under SugarCRM's $59/month. The record does not say what unit that price is charged in, so confirm per-seat versus flat rate before comparing budgets.
What you would be giving up
SugarCRM is most often brought in for crm for sales, marketing and service teams, managing accounts, opportunities and customer history at mid market scale. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If SugarCRM is broadly right and the question is cost, the SugarCRM pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the CRM category lists everything the directory holds, and best crm tools ranks them.
SugarCRM runs on web, ios, android. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about SugarCRM alternatives
- What are the main alternatives to SugarCRM?
- 24 other crm tools are listed in this directory, led by Outreach, Gong, Pipedrive, Seismic. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to SugarCRM?
- 11 of the alternatives listed here can be used without paying: Bigin, Scratchpad, Krayin, EspoCRM, Kylas.
- Is there a cheaper alternative to SugarCRM?
- Yes. 13 of the alternatives below start under SugarCRM's $59/month: Bigin at Free, then $7/month, Scratchpad at Free, then $19/month, EspoCRM at Free, then $15/month, SuiteCRM at Free, then £50/month.
- Why do people look for an alternative to SugarCRM?
- On the figures on record, 2 things stand out: it costs more than the category median; there is no free tier. Each is set out with the numbers behind it above.
- What would I give up by switching from SugarCRM?
- SugarCRM is most often brought in for crm for sales, marketing and service teams, managing accounts, opportunities and customer history at mid market scale. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to SugarCRM?
- None of the crm tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these SugarCRM alternatives chosen?
- They are the tools filed in the same category, CRM, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored placement runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare SugarCRM against one of these directly?
- Every alternative below has a side-by-side page against SugarCRM covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every crm tool?
- No. It covers what this directory holds in the CRM category, 24 tools beside SugarCRM. The category page lists the rest of the catalogue as it grows.