CRM · pricing
SugarCRM pricing
SugarCRM publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, SugarCRM pricing is $59/month across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $59/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
SugarCRM plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Standard | $59/month | 8 | Entry tier |
| Advanced | $85/month | 7 | +$26/month, 5 more features |
| Premier | $135/month | 6 | +$50/month, 4 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Standard
$59/monthThe entry tier. It covers accounts management, lead tracking, quotes, pipeline management, reporting, basic support.
Advanced
$85/monthOver Standard, this tier adds:
- Mail and calendar integration
- Case management
- Sugar Intelligence
- Sugar Predict
- Most popular
Premier
$135/monthOver Advanced, this tier adds:
- Geo mapping
- Enhanced storage 2x
- LinkedIn connector
- Enhanced support
What the product covers
The full SugarCRM feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Contact management
- Sales pipeline
- Lead management
- Marketing automation
- Customer service
- Reporting
- Mobile app
Integrations
- Salesforce
- HubSpot
- Slack
- Zapier
- Microsoft 365
Security
- SOC2
- GDPR
- ISO27001
Deployment
- Cloud deployment
- On-premise deployment
Platform
- Web support
- Ios support
- Android support
Localization
- Multiple languages language support
People bring SugarCRM in for crm for sales, marketing and service teams, managing accounts, opportunities and customer history at mid market scale. If that is not the job you are buying for, the alternatives to SugarCRM are worth a look before you commit to a tier.
How that compares in CRM
Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month. SugarCRM starts at $59/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| SugarCRM (this page) | $59/month | subscription | - | |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | - | vs SugarCRM |
| Bigin | Free, then $7/month | Per user per month | - | vs SugarCRM |
| Apptivo | On request | Per user per month | - | vs SugarCRM |
| Scratchpad | Free, then $19/month | Per user per month | - | vs SugarCRM |
| OnePageCRM | $9.95/month | Per user per month | - | vs SugarCRM |
| Salesflare | $29/month | Per user per month | - | vs SugarCRM |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the SugarCRM badges page.
Before you pay for SugarCRM
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $59/month and $135/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare SugarCRM against the tools that do have one before committing.
SugarCRM runs on web, ios, android, and is published by SugarCRM Inc of Atlanta, GA. The full record is on the SugarCRM review, and the rest of the category is under best crm tools.
SugarCRM pricing questions
- How much does SugarCRM cost?
- SugarCRM publishes 3 tiers, from $59/month for Standard up to $135/month for Premier. The cheapest paid tier is $59/month.
- Does SugarCRM have a free plan?
- Not on the record we hold: SugarCRM is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Standard and Advanced on SugarCRM?
- Advanced costs $85/month against $59/month, and adds mail and calendar integration, case management, sugar intelligence, sugar predict.
- Is the Premier plan on SugarCRM worth it?
- That depends entirely on whether you need what it adds, which on the published record is geo mapping, enhanced storage 2x, linkedin connector, enhanced support. It costs $135/month against $59/month for Standard. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is SugarCRM expensive for a crm tool?
- It starts above the middle of its category. Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month; SugarCRM starts at $59/month.
- Which crm tools can I use without paying?
- 3 of the 8 crm tools listed alongside SugarCRM have a free tier: Kylas, Bigin, Scratchpad.
- What am I actually paying for with SugarCRM?
- The record lists 21 features across 6 areas: other, integrations, security, deployment, platform, localization. In practice it is brought in for crm for sales, marketing and service teams, managing accounts, opportunities and customer history at mid market scale.
- Does SugarCRM charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these SugarCRM prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare SugarCRM against before paying?
- The closest crm tools in this directory are Kylas, Bigin, Apptivo, Scratchpad. Each has a side-by-side comparison with SugarCRM covering price, platforms and features.