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Software · head to head

Reynolds and Reynolds vs Shop-Ware

Reynolds and Reynolds logo

Reynolds and Reynolds

Software

Your dealership. Your way.

From
On request
Rated
-
Full reviewWebsite
Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Reynolds and Reynolds pricing is not published for its dealer management system products; the site provides no plans or figures and requires contacting sales; Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.
  • They diverge on capability: Reynolds and Reynolds covers ERA-IGNITE DMS, Shop-Ware covers Work order management.

Where they differ

Only the attributes on which Reynolds and Reynolds and Shop-Ware actually diverge.

Attributes where Reynolds and Reynolds and Shop-Ware differ
AttributeReynolds and ReynoldsShop-Ware
Starting priceOn request$79/month
Pricing modelquotesubscription
PlatformsWeb, Desktop, MobileWeb, Mobile, App
Founded18662005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Reynolds and Reynolds

  • ERA-IGNITE DMS
  • docuPAD F&I
  • Sales management
  • Service scheduling
  • Parts management
  • Accounting suite
  • Customer management
  • Inventory control

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

What people use each for

The jobs each tool is most often brought in to do.

Reynolds and Reynolds

  • Auto dealerships running a dealer management system across sales, finance and insurance, and servicenot Shop-Ware

Shop-Ware

  • Dealership Managementnot Reynolds and Reynolds
  • Service Schedulingnot Reynolds and Reynolds
  • Inventory Managementnot Reynolds and Reynolds
  • Sales Operationsnot Reynolds and Reynolds
  • Customer Relationshipnot Reynolds and Reynolds

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Reynolds and Reynolds

  • Pricing is not published for its dealer management system products; the site provides no plans or figures and requires contacting sales

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

Pricing, plan by plan

Reynolds and Reynolds

On request
  • ERA-IGNITE$undefined/month
    • Core DMS
    • Sales & desking
    • Service & parts
  • ERA-IGNITE Plus$undefined/month
    • Everything in ERA-IGNITE
    • Advanced CRM
    • Digital solutions
  • Enterprise Solutions$undefined/month
    • Full platform access
    • Custom integrations
    • Dedicated account team

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

Which should you pick?

Choose Reynolds and Reynolds if

  • You need era-ignite dms.
  • You work on Web, Desktop, Mobile.
  • You also want docupad f&i.
Reynolds and Reynolds review

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Questions people ask

Is Reynolds and Reynolds or Shop-Ware better?
Neither clearly leads. Reynolds and Reynolds starts at On request and Shop-Ware at $79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Reynolds and Reynolds or Shop-Ware?
Reynolds and Reynolds starts at On request and Shop-Ware at $79/month.
Does Reynolds and Reynolds or Shop-Ware run on more platforms?
Reynolds and Reynolds runs on Web, Desktop, Mobile. Shop-Ware runs on Web, Mobile, App.
What is Reynolds and Reynolds best used for?
Reynolds and Reynolds is most often used for auto dealerships running a dealer management system across sales, finance and insurance, and service. Of those, auto dealerships running a dealer management system across sales, finance and insurance, and service is not what Shop-Ware is typically brought in for.
What can Reynolds and Reynolds do that Shop-Ware cannot?
Reynolds and Reynolds covers ERA-IGNITE DMS, docuPAD F&I, Sales management, Service scheduling. Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling.
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