Automotive · head to head
Shop-Ware vs Tekion
The short version
- Each has a real cost: Shop-Ware pricing structured per location; Tekion no pricing published; contact sales required to obtain quote
- They diverge on capability: Shop-Ware covers Work order management, Tekion covers Cloud-native DMS.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Shop-Ware and Tekion actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Shop-Ware
- Work order management
- Customer database
- Vehicle history
- Scheduling
- Invoicing
- Customer portal
- Mobile application
- Business analytics
Only in Tekion
- Cloud-native DMS
- Digital retail
- AI-powered CRM
- Service scheduling
- Parts management
- Accounting suite
- Real-time analytics
- Mobile-first design
Both cover
- Third-party tools
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
Shop-Ware
- Dealership Managementnot Tekion
- Service Schedulingnot Tekion
- Inventory Managementnot Tekion
- Sales Operationsnot Tekion
- Customer Relationshipnot Tekion
Tekion
- DMS modernizationnot Shop-Ware
- Digital transformationnot Shop-Ware
- Multi-store operationsnot Shop-Ware
- Customer experiencenot Shop-Ware
- Data analyticsnot Shop-Ware
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Shop-Ware
- Pricing structured per location
- Data migration fees apply
- Accounting integration fees apply
Tekion
- No pricing published; contact sales required to obtain quote
Pricing, plan by plan
Shop-Ware
$279/month- Startup$279/month
- Unlimited users
- AI Parts Matrix
- DVX
- Pro$389/month
- Startup features
- Unlimited two-way texting
- MOTOR Labor Guide
- Master$499/month
- Pro features
- Business Analytics Suite
- Monthly inventory value tracking
- Ultimate+$999/month
- Master features
- High performance website
- Search engine optimization
Tekion
On request- DMS Core$undefined/month
- Sales & F&I
- Service & parts
- Accounting
- Retail Cloud$undefined/month
- Full DMS
- Digital retail
- Advanced CRM
- Enterprise$undefined/month
- Everything included
- Custom integrations
- Dedicated success team
Which should you pick?
Choose Shop-Ware if
- You need work order management.
- You work on Web, Mobile, App.
- You also want customer database.
Choose Tekion if
- You need cloud-native dms.
- You work on Web, Ios, Android, Api.
- You also want digital retail.
Questions people ask
- Is Shop-Ware or Tekion better?
- Neither clearly leads. Shop-Ware starts at $279/month and Tekion at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Shop-Ware or Tekion?
- Shop-Ware starts at $279/month and Tekion at On request.
- Does Shop-Ware or Tekion run on more platforms?
- Shop-Ware runs on Web, Mobile, App. Tekion runs on Web, Ios, Android, Api.
- What is Shop-Ware best used for?
- Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Tekion is typically brought in for.
- What can Shop-Ware do that Tekion cannot?
- Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Tekion covers Cloud-native DMS, Digital retail, AI-powered CRM, Service scheduling. Both handle Third-party tools, Data encryption.
Answered from the vendors’ own pages
Shop-Ware: How much does Shop-Ware cost?
Shop-Ware pricing ranges from $279/month for Startup to $999/month for Ultimate+. Annual billing offers discounts: $251/month for Startup, $350/month for Pro, $449/month for Master, and $899/month for Ultimate+.
SourceTekion: How is Tekion priced?
Tekion does not publish specific pricing on their website. To obtain pricing information, contact their sales team at [email protected] or call 833-835-4662.
SourceShop-Ware: What is included in the Shop-Ware Startup plan?
The Startup plan ($279/month) includes unlimited users, AI Parts Matrix, DVX, Maintenance Builder, and limited two-way texting.
SourceTekion: Can I request a demo?
Yes, Tekion offers demo requests through their website. Contact the sales team to schedule a demonstration of their platform.
SourceShop-Ware: What features does the Master plan add to Shop-Ware?
Master ($499/month) adds Business Analytics Suite, monthly inventory value and gross profit tracking, and coaching dashboards compared to the Pro plan.
SourceShop-Ware: What makes Shop-Ware Ultimate+ different from Master?
Ultimate+ ($999/month) includes a high-performance website, SEO, Google Ads enablement, call tracking, CRM, and online service scheduling beyond Master's features.
SourceRelated pages
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