Software · head to head
Shop-Ware vs Tekmetric
Tekmetric
Software
Complete shop management for independent shops
- From
- $89/month
- Rated
- -
The short version
- Each has a real cost: Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.; Tekmetric every price is per shop, and each additional location needs its own plan subscription
- They diverge on capability: Shop-Ware covers Customer database, Tekmetric covers Customer management.
Where they differ
Only the attributes on which Shop-Ware and Tekmetric actually diverge.
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile, App), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Shop-Ware
- Customer database
- Scheduling
- Business analytics
- Customer portals
- Analytics tools
Only in Tekmetric
- Customer management
- Scheduling system
- Estimating tools
- Customer communication
- Analytics platforms
Both cover
- Work order management
- Vehicle history
- Invoicing
- Customer portal
- Mobile application
- Payment processors
- Email services
- SMS messaging
- Accounting software
- Mobile apps
- Third-party tools
- SSL encryption
- Secure authentication
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
Shop-Ware
- Dealership Managementnot Tekmetric
- Service Schedulingnot Tekmetric
- Inventory Managementnot Tekmetric
- Sales Operationsnot Tekmetric
- Customer Relationshipnot Tekmetric
Tekmetric
- Shop management for independent auto repair shops: repair orders, estimates and invoicingnot Shop-Ware
- Digital vehicle inspections shared with customersnot Shop-Ware
- Managing parts inventory, vendors and technician job clocksnot Shop-Ware
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Shop-Ware
- The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.
Tekmetric
- Every price is per shop, and each additional location needs its own plan subscription
- Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
- The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
- Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
- Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
- The Tire Suite add-on costs an extra $39 per month per shop
- The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
- The discounted rates such as $179 per month require annual billing
Pricing, plan by plan
Shop-Ware
$79/month- Startup$79/month
- Work orders
- Customer management
- Basic reporting
- Professional$159/month
- Everything in Startup
- Advanced reports
- Scheduling
- Enterprise$299/month
- Everything in Professional
- Multi-location
- API access
Tekmetric
$89/month- Standard$89/month
- Work orders
- Customer management
- Scheduling
- Professional$179/month
- Everything in Standard
- Advanced analytics
- Estimating
- Enterprise$349/month
- Everything in Professional
- Multi-location
- Custom workflows
Which should you pick?
Choose Shop-Ware if
- You need customer database.
- You work on Web, Mobile, App.
- You also want scheduling.
Choose Tekmetric if
- You need customer management.
- You work on Web, Mobile, App.
- You also want scheduling system.
Questions people ask
- Is Shop-Ware or Tekmetric better?
- Neither clearly leads. Shop-Ware starts at $79/month and Tekmetric at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Shop-Ware or Tekmetric?
- Shop-Ware starts at $79/month and Tekmetric at $89/month.
- Does Shop-Ware or Tekmetric run on more platforms?
- Both run on Web, Mobile, App, so platform support will not decide this one for you.
- What is Shop-Ware best used for?
- Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Tekmetric is typically brought in for.
- What can Shop-Ware do that Tekmetric cannot?
- Shop-Ware covers Customer database, Scheduling, Business analytics, Customer portals. Tekmetric covers Customer management, Scheduling system, Estimating tools, Customer communication. Both handle Work order management, Vehicle history, Invoicing, Customer portal.