Softwr

Automotive · head to head

Shop-Ware vs Tekmetric

Shop-Ware logo

Shop-Ware

Automotive

Cloud-based shop management system

From
$279/month
Rated
-
Full reviewWebsite
Tekmetric logo

Tekmetric

Automotive

Complete shop management for independent shops

From
$179/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shop-Ware pricing structured per location; Tekmetric every price is per shop, and each additional location needs its own plan subscription
  • They diverge on capability: Shop-Ware covers Customer database, Tekmetric covers Customer management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Shop-Ware and Tekmetric actually diverge.

Attributes where Shop-Ware and Tekmetric differ
AttributeShop-WareTekmetric
Starting price$279/month$179/month
Founded20052016

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile, App), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Customer database
  • Scheduling
  • Business analytics
  • Customer portals
  • Analytics tools

Only in Tekmetric

  • Customer management
  • Scheduling system
  • Estimating tools
  • Customer communication
  • Analytics platforms

Both cover

  • Work order management
  • Vehicle history
  • Invoicing
  • Customer portal
  • Mobile application
  • Payment processors
  • Email services
  • SMS messaging
  • Accounting software
  • Mobile apps
  • Third-party tools
  • SSL encryption
  • Secure authentication
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Managementnot Tekmetric
  • Service Schedulingnot Tekmetric
  • Inventory Managementnot Tekmetric
  • Sales Operationsnot Tekmetric
  • Customer Relationshipnot Tekmetric

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot Shop-Ware
  • Digital vehicle inspections shared with customersnot Shop-Ware
  • Managing parts inventory, vendors and technician job clocksnot Shop-Ware

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • Pricing structured per location
  • Data migration fees apply
  • Accounting integration fees apply

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Pricing, plan by plan

Shop-Ware

$279/month
  • Startup$279/month
    • Unlimited users
    • AI Parts Matrix
    • DVX
  • Pro$389/month
    • Startup features
    • Unlimited two-way texting
    • MOTOR Labor Guide
  • Master$499/month
    • Pro features
    • Business Analytics Suite
    • Monthly inventory value tracking
  • Ultimate+$999/month
    • Master features
    • High performance website
    • Search engine optimization

Tekmetric

$179/month
  • Start$199/month
    • Inventory management
    • Digital vehicle inspections
    • Smart jobs
  • Grow$349/month
    • All Start features
    • Labor guide
    • Maintenance schedule
  • Scale$439/month
    • All Grow features
    • Two-way texting
    • Real-time shop dashboard
  • Enterprise$null/month
    • Custom pricing
    • Integrated payments
    • Dedicated account manager

Which should you pick?

Choose Shop-Ware if

  • You need customer database.
  • You work on Web, Mobile, App.
  • You also want scheduling.
Shop-Ware review

Choose Tekmetric if

  • You need customer management.
  • You work on Web, Mobile, App.
  • You also want scheduling system.
Tekmetric review

Questions people ask

Is Shop-Ware or Tekmetric better?
Neither clearly leads. Shop-Ware starts at $279/month and Tekmetric at $179/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or Tekmetric?
Shop-Ware starts at $279/month and Tekmetric at $179/month.
Does Shop-Ware or Tekmetric run on more platforms?
Both run on Web, Mobile, App, so platform support will not decide this one for you.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Tekmetric is typically brought in for.
What can Shop-Ware do that Tekmetric cannot?
Shop-Ware covers Customer database, Scheduling, Business analytics, Customer portals. Tekmetric covers Customer management, Scheduling system, Estimating tools, Customer communication. Both handle Work order management, Vehicle history, Invoicing, Customer portal.

Answered from the vendors’ own pages

Shop-Ware: How much does Shop-Ware cost?

Shop-Ware pricing ranges from $279/month for Startup to $999/month for Ultimate+. Annual billing offers discounts: $251/month for Startup, $350/month for Pro, $449/month for Master, and $899/month for Ultimate+.

Source
Tekmetric: Are there per-user fees?

No, Tekmetric charges per shop, not per user. All plans include unlimited users, unlimited repair orders (ROs), unlimited support, and no hidden fees.

Source
Shop-Ware: What is included in the Shop-Ware Startup plan?

The Startup plan ($279/month) includes unlimited users, AI Parts Matrix, DVX, Maintenance Builder, and limited two-way texting.

Source
Tekmetric: Can I pay annually?

Yes, Tekmetric offers both month-to-month and annual subscriptions. Annual billing typically provides savings, and there are no long-term contracts required.

Source
Shop-Ware: What features does the Master plan add to Shop-Ware?

Master ($499/month) adds Business Analytics Suite, monthly inventory value and gross profit tracking, and coaching dashboards compared to the Pro plan.

Source
Tekmetric: What add-ons are available?

Tekmetric offers Multi-Shop Management ($70/month per shop), Tire Suite ($39/month per shop), Marketing ($345/month per shop), and Integrated Payments (included in Enterprise plan).

Source
Shop-Ware: What makes Shop-Ware Ultimate+ different from Master?

Ultimate+ ($999/month) includes a high-performance website, SEO, Google Ads enablement, call tracking, CRM, and online service scheduling beyond Master's features.

Source
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