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Shop-Ware

Cloud-based shop management system

As of 30 August 2026, Shop-Ware starts at $279/month. Shop-Ware is a cloud-based shop management solution for independent repair and collision shops. Softwr lists it under Automotive. Shop-Ware is made by Shop-Ware Inc., launched in 2005, available on Web, iOS, Android.

Overview

What Shop-Ware does

Shop-Ware is a cloud-based shop management solution for independent repair and collision shops. It provides work order management, customer communication, and business analytics.

What people use it for

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Shop-Ware.

  • Pricing structured per location
  • Data migration fees apply
  • Accounting integration fees apply

Cross-shopped

What people choose instead of Shop-Ware

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Shop-Ware costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Startup

$279 /mo

  • Unlimited users
  • AI Parts Matrix
  • DVX
  • Maintenance Builder
  • Limited two-way texting

Pro

$389 /mo

  • Startup features
  • Unlimited two-way texting
  • MOTOR Labor Guide
  • Native Parts Catalog
  • OE Specs
  • API connections

Master

$499 /mo

  • Pro features
  • Business Analytics Suite
  • Monthly inventory value tracking
  • Gross profit tracking
  • Coaching dashboards

Ultimate+

$999 /mo

  • Master features
  • High performance website
  • Search engine optimization
  • Google Ads enablement
  • Call tracking
  • CRM

Capabilities

Features

  • Work order management

  • Customer database

  • Vehicle history

  • Scheduling

  • Invoicing

  • Customer portal

  • Mobile application

  • Business analytics

  • Payment processors

    Integration with Payment processors

  • Email services

    Integration with Email services

  • SMS messaging

    Integration with SMS messaging

  • Accounting software

    Integration with Accounting software

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Shop-Ware cost?

Shop-Ware pricing ranges from $279/month for Startup to $999/month for Ultimate+. Annual billing offers discounts: $251/month for Startup, $350/month for Pro, $449/month for Master, and $899/month for Ultimate+.

Source
What is included in the Shop-Ware Startup plan?

The Startup plan ($279/month) includes unlimited users, AI Parts Matrix, DVX, Maintenance Builder, and limited two-way texting.

Source
What features does the Master plan add to Shop-Ware?

Master ($499/month) adds Business Analytics Suite, monthly inventory value and gross profit tracking, and coaching dashboards compared to the Pro plan.

Source
What makes Shop-Ware Ultimate+ different from Master?

Ultimate+ ($999/month) includes a high-performance website, SEO, Google Ads enablement, call tracking, CRM, and online service scheduling beyond Master's features.

Source

Behind it

Who makes Shop-Ware

Company
Shop-Ware Inc.
Based in
California
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Softwr does not host reviews and shows no star rating for Shop-Ware, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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