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Field Service · head to head

Properly vs ServiceTitan

Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Properly and ServiceTitan actually diverge.

Attributes where Properly and ServiceTitan differ
AttributeProperlyServiceTitan
Starting price$12.99/monthOn request
Pricing modelPer property per monthsubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

Only in ServiceTitan

Nothing recorded that Properly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot ServiceTitan
  • An owner in a different country from the property who needs evidence a clean actually happenednot ServiceTitan
  • A portfolio pursuing damage claims that require dated before and after photographsnot ServiceTitan
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Properly
  • Automating service checklists to ensure consistent quality and completenessnot Properly
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Properly
  • Recording calls for performance tracking and quality assurancenot Properly
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Properly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Properly on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Properly or ServiceTitan better?
Neither clearly leads. Properly starts at $12.99/month and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Properly or ServiceTitan?
Properly starts at $12.99/month and ServiceTitan at On request.
Does Properly or ServiceTitan run on more platforms?
Properly runs on Web, iOS, Android. ServiceTitan runs on Web.
What is Properly best used for?
Properly is most often used for a manager with forty units using contract cleaners who cannot personally inspect turnovers, an owner in a different country from the property who needs evidence a clean actually happened, a portfolio pursuing damage claims that require dated before and after photographs, an operation onboarding new cleaning crews quickly with visual instructions rather than written ones. Of those, a manager with forty units using contract cleaners who cannot personally inspect turnovers and an owner in a different country from the property who needs evidence a clean actually happened are not what ServiceTitan is typically brought in for.
What can Properly do that ServiceTitan cannot?
Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support.

Answered from the vendors’ own pages

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

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