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Field Service · head to head

Housecall Pro vs Properly

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Housecall Pro and Properly actually diverge.

Attributes where Housecall Pro and Properly differ
AttributeHousecall ProProperly
Starting price$59/month$12.99/month
Pricing modelsubscriptionPer property per month
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that Properly does not also cover.

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot Properly
  • Routing and reordering technician jobs by actual drive timenot Properly
  • Accepting card payments in the field without card readersnot Properly
  • Including profit margins in flat-rate service pricing automaticallynot Properly
  • Collecting and sharing customer reviews for local search visibilitynot Properly

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Housecall Pro
  • An owner in a different country from the property who needs evidence a clean actually happenednot Housecall Pro
  • A portfolio pursuing damage claims that require dated before and after photographsnot Housecall Pro
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from Properly on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Questions people ask

Is Housecall Pro or Properly better?
Neither clearly leads. Housecall Pro starts at $59/month and Properly at $12.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or Properly?
Housecall Pro starts at $59/month and Properly at $12.99/month.
Does Housecall Pro or Properly run on more platforms?
Housecall Pro runs on Web. Properly runs on Web, iOS, Android.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what Properly is typically brought in for.
What can Housecall Pro do that Properly cannot?
Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

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