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Field Service · head to head

Properly vs Synchroteam

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Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite
S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • They diverge on capability: Properly covers Photo-verified checklists, Synchroteam covers Scheduling and dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Properly and Synchroteam actually diverge.

Attributes where Properly and Synchroteam differ
AttributeProperlySynchroteam
Starting price$12.99/monthOn request
Pricing modelPer property per monthPer-user monthly subscription published on the vendor site
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

Only in Synchroteam

  • Scheduling and dispatch
  • Mobile app
  • Work orders and invoicing
  • Live tracking

What people use each for

The jobs each tool is most often brought in to do.

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Synchroteam
  • An owner in a different country from the property who needs evidence a clean actually happenednot Synchroteam
  • A portfolio pursuing damage claims that require dated before and after photographsnot Synchroteam
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Synchroteam

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot Properly
  • Trades moving off paper job sheets and phone dispatchnot Properly
  • Teams needing offline job capture where signal is unreliablenot Properly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Pricing, plan by plan

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Which should you pick?

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Choose Synchroteam if

  • You need scheduling and dispatch.
  • You work on Web, iOS, Android, Cloud.
  • You also want mobile app.
Synchroteam review

Questions people ask

Is Properly or Synchroteam better?
Neither clearly leads. Properly starts at $12.99/month and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Properly or Synchroteam?
Properly starts at $12.99/month and Synchroteam at On request.
Does Properly or Synchroteam run on more platforms?
Properly runs on Web, iOS, Android. Synchroteam runs on Web, iOS, Android, Cloud.
What is Properly best used for?
Properly is most often used for a manager with forty units using contract cleaners who cannot personally inspect turnovers, an owner in a different country from the property who needs evidence a clean actually happened, a portfolio pursuing damage claims that require dated before and after photographs, an operation onboarding new cleaning crews quickly with visual instructions rather than written ones. Of those, a manager with forty units using contract cleaners who cannot personally inspect turnovers and an owner in a different country from the property who needs evidence a clean actually happened are not what Synchroteam is typically brought in for.
What can Properly do that Synchroteam cannot?
Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support. Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.

Answered from the vendors’ own pages

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

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