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Field Service · head to head

Percepto vs ServiceTitan

Percepto logo

Percepto

Field Service

Drone-in-a-box inspection with the AIM software that runs the missions and reads the results

From
On request
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Percepto aIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Percepto and ServiceTitan actually diverge.

Attributes where Percepto and ServiceTitan differ
AttributePerceptoServiceTitan
Pricing modelquotesubscription

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Percepto

  • Drone-in-a-box base station
  • Autonomous scheduled missions
  • AIM mission management
  • Optical gas imaging payload
  • Thermal and visual inspection
  • Change detection
  • Alarm-triggered response
  • Georeferenced asset history

Only in ServiceTitan

Nothing recorded that Percepto does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Percepto

  • A refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flightsnot ServiceTitan
  • A remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveysnot ServiceTitan
  • A utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable recordnot ServiceTitan
  • A port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morningnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Percepto
  • Automating service checklists to ensure consistent quality and completenessnot Percepto
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Percepto
  • Recording calls for performance tracking and quality assurancenot Percepto
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Percepto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Percepto

  • AIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • Everything depends on beyond-visual-line-of-sight regulatory approval, which is strong in the United States and patchy elsewhere, so a European or Asian site may face a materially different operating envelope for the same money.
  • Pricing is a per-site annual programme covering hardware, software and support, with no published rates, so comparing it against hiring an inspection contractor requires a full proposal.
  • The base station is fixed infrastructure requiring power, connectivity and a site survey, which means a linear asset such as a pipeline needs several installations rather than one system.
  • Weather, wind limits and airspace restrictions still ground flights, so the inspection schedule an operator plans around is a best case, and manual fallback procedures still have to exist.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Percepto

On request
  • Percepto AIM programme$undefined/year
    • Base station and aircraft
    • AIM software subscription
    • Site survey, installation and regulatory support

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Percepto if

  • You need drone-in-a-box base station.
  • You also want autonomous scheduled missions.
Percepto review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Percepto on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Percepto or ServiceTitan better?
Neither clearly leads. Percepto starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Percepto or ServiceTitan?
Percepto starts at On request and ServiceTitan at On request.
Does Percepto or ServiceTitan run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Percepto best used for?
Percepto is most often used for a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights, a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys, a utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable record, a port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morning. Of those, a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights and a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys are not what ServiceTitan is typically brought in for.
What can Percepto do that ServiceTitan cannot?
Percepto covers Drone-in-a-box base station, Autonomous scheduled missions, AIM mission management, Optical gas imaging payload.

Answered from the vendors’ own pages

Percepto: Can I use Percepto AIM with drones I already own?

No. The system is designed around Percepto's own aircraft and base station.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Percepto: Do I need a pilot on site?

Not in jurisdictions where beyond-visual-line-of-sight operation is approved. Confirm the approval position for your country before committing.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Percepto: What does it cost?

Percepto does not publish pricing. Expect an annual per-site programme covering hardware, the AIM subscription and support.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Percepto: Can it detect gas leaks?

Yes, with an optical gas imaging payload, which is one of the main reasons oil and gas operators buy it.

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