Softwr

Food & Restaurant · head to head

Grubhub vs Toast POS

G

Grubhub

Food & Restaurant

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Toast POS logo

Toast POS

Food & Restaurant

All-in-one restaurant management platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Toast POS free tier limited to one or two terminals
  • They diverge on capability: Grubhub covers Delivery network, Toast POS covers Cloud POS.

Where they differ

Only the attributes on which Grubhub and Toast POS actually diverge.

Attributes where Grubhub and Toast POS differ
AttributeGrubhubToast POS
Starting price$15/orderOn request
Pricing modeltransactionsubscription
Founded20042011

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Toast POS

  • Cloud POS
  • Menu management
  • Real-time reporting
  • Inventory tracking
  • Employee management
  • Online ordering
  • DoorDash
  • Grubhub

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Toast POS

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Toast POS

  • Free tier limited to one or two terminals
  • Setup fees and hardware requirements for paid plans
  • Mobile ordering requires additional configuration
  • Reporting and analytics features limited on entry-level plans

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Toast POS

On request
  • Starter KitFree
    • Cloud-based POS
    • Order management
    • Reporting
  • Point of Sale$69/month
    • Menu management
    • Reporting & analytics
    • 24/7 support
  • Build Your Own$165/month
    • Online ordering
    • Delivery
    • Marketing

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Toast POS if

  • You need cloud pos.
  • You work on Web, Ios, Android.
  • You also want menu management.
Toast POS review

Questions people ask

Is Grubhub or Toast POS better?
Neither clearly leads. Grubhub starts at $15/order and Toast POS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Toast POS?
Grubhub starts at $15/order and Toast POS at On request.
Does Grubhub or Toast POS run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling.
What can Grubhub do that Toast POS cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Toast POS covers Cloud POS, Menu management, Real-time reporting, Inventory tracking. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Toast POS: Does Toast POS have a free tier?

Yes. Toast's Starter Kit is free and designed for small restaurants with one or two terminals. It includes cloud-based POS, payment processing, order and table management, real-time reporting, and 24/7 customer support.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Toast POS: What integrations does Toast POS support?

Toast integrates with payment processors, online ordering platforms, delivery services, accounting software, and customer data platforms for comprehensive restaurant operations management.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Grubhub

More on Toast POS

Keep looking

Other head to heads