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Software · head to head

Owner.com vs Uber Eats

Owner.com logo

Owner.com

Software

Digital storefront for restaurants

From
On request
Rated
-
Uber Eats logo

Uber Eats

Software

Global food delivery marketplace

From
$15/order
Rated
-

The short version

  • Each has a real cost: Owner.com the $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Owner.com covers Website builder, Uber Eats covers Global reach.

Where they differ

Only the attributes on which Owner.com and Uber Eats actually diverge.

Attributes where Owner.com and Uber Eats differ
AttributeOwner.comUber Eats
Starting priceOn request$15/order
Pricing modelsubscriptiontransaction
Founded20192014

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Owner.com

  • Website builder
  • Online ordering
  • Marketing automation
  • Customer database
  • Loyalty program
  • Delivery integration
  • DoorDash Drive
  • Google

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Owner.com

  • Commission free online ordering direct from a restaurant's own websitenot Uber Eats
  • Branded restaurant mobile app and loyalty programmenot Uber Eats
  • Automated email and SMS marketing to a restaurant's own customer listnot Uber Eats
  • Taking catering orders directly rather than through delivery marketplacesnot Uber Eats

Uber Eats

  • Point of Salenot Owner.com
  • Order Managementnot Owner.com
  • Inventory Controlnot Owner.com
  • Staff Schedulingnot Owner.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Owner.com

  • The $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • Avoiding the per order fee requires the Flat Rate plan at $499 per month
  • Guests are charged a 5 percent order support fee on top of the restaurant's own costs
  • Multi location operators are quoted special rates that are not published

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Owner.com

On request
  • StarterFree
    • Website
    • Online ordering
    • 2.5% transaction fee
  • Pro$299/month
    • Lower fees
    • Marketing

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Owner.com if

  • You need website builder.
  • You work on Web, Ios, Android.
  • You also want online ordering.

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.

Questions people ask

Is Owner.com or Uber Eats better?
Neither clearly leads. Owner.com starts at On request and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Owner.com or Uber Eats?
Owner.com starts at On request and Uber Eats at $15/order.
Does Owner.com or Uber Eats run on more platforms?
Owner.com runs on Web, Ios, Android. Uber Eats runs on Web, iOS, Android.
What is Owner.com best used for?
Owner.com is most often used for commission free online ordering direct from a restaurant's own website, branded restaurant mobile app and loyalty programme, automated email and sms marketing to a restaurant's own customer list, taking catering orders directly rather than through delivery marketplaces. Of those, commission free online ordering direct from a restaurant's own website and branded restaurant mobile app and loyalty programme are not what Uber Eats is typically brought in for.
What can Owner.com do that Uber Eats cannot?
Owner.com covers Website builder, Online ordering, Marketing automation, Customer database. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source

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