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Software · head to head

Caviar vs Owner.com

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Owner.com logo

Owner.com

Software

Digital storefront for restaurants

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Owner.com the $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • They diverge on capability: Caviar covers Premium delivery, Owner.com covers Website builder.

Where they differ

Only the attributes on which Caviar and Owner.com actually diverge.

Attributes where Caviar and Owner.com differ
AttributeCaviarOwner.com
Starting price$20/orderOn request
Pricing modeltransactionsubscription
Founded20122019

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • DoorDash
  • Toast
  • Square

Only in Owner.com

  • Website builder
  • Online ordering
  • Marketing automation
  • Customer database
  • Loyalty program
  • Delivery integration
  • DoorDash Drive
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Salenot Owner.com
  • Order Managementnot Owner.com
  • Inventory Controlnot Owner.com
  • Staff Schedulingnot Owner.com

Owner.com

  • Commission free online ordering direct from a restaurant's own websitenot Caviar
  • Branded restaurant mobile app and loyalty programmenot Caviar
  • Automated email and SMS marketing to a restaurant's own customer listnot Caviar
  • Taking catering orders directly rather than through delivery marketplacesnot Caviar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Owner.com

  • The $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • Avoiding the per order fee requires the Flat Rate plan at $499 per month
  • Guests are charged a 5 percent order support fee on top of the restaurant's own costs
  • Multi location operators are quoted special rates that are not published

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Owner.com

On request
  • StarterFree
    • Website
    • Online ordering
    • 2.5% transaction fee
  • Pro$299/month
    • Lower fees
    • Marketing

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Owner.com if

  • You need website builder.
  • You work on Web, Ios, Android.
  • You also want online ordering.
Owner.com review

Questions people ask

Is Caviar or Owner.com better?
Neither clearly leads. Caviar starts at $20/order and Owner.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Owner.com?
Caviar starts at $20/order and Owner.com at On request.
Does Caviar or Owner.com run on more platforms?
Caviar runs on Web, iOS, Android. Owner.com runs on Web, Ios, Android.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Owner.com is typically brought in for.
What can Caviar do that Owner.com cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Owner.com covers Website builder, Online ordering, Marketing automation, Customer database. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
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Related pages

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