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Software · head to head

Owner.com vs SpotOn

Owner.com logo

Owner.com

Software

Digital storefront for restaurants

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Owner.com the $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Owner.com covers Website builder, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Owner.com and SpotOn actually diverge.

Attributes where Owner.com and SpotOn differ
AttributeOwner.comSpotOn
Pricing modelsubscriptionUnknown
Founded20192017

Identical on both: starting price (On request), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Owner.com

  • Website builder
  • Marketing automation
  • Customer database
  • Loyalty program
  • Delivery integration
  • DoorDash Drive
  • Facebook
  • Instagram

Only in SpotOn

  • Cloud POS
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Yelp
  • QuickBooks

Both cover

  • Online ordering
  • Google
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Owner.com

  • Commission free online ordering direct from a restaurant's own websitenot SpotOn
  • Branded restaurant mobile app and loyalty programmenot SpotOn
  • Automated email and SMS marketing to a restaurant's own customer listnot SpotOn
  • Taking catering orders directly rather than through delivery marketplacesnot SpotOn

SpotOn

  • Point of Salenot Owner.com
  • Order Managementnot Owner.com
  • Inventory Controlnot Owner.com
  • Staff Schedulingnot Owner.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Owner.com

  • The $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • Avoiding the per order fee requires the Flat Rate plan at $499 per month
  • Guests are charged a 5 percent order support fee on top of the restaurant's own costs
  • Multi location operators are quoted special rates that are not published

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Owner.com

On request
  • StarterFree
    • Website
    • Online ordering
    • 2.5% transaction fee
  • Pro$299/month
    • Lower fees
    • Marketing

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Owner.com if

  • You need website builder.
  • You work on Web, Ios, Android.
  • You also want marketing automation.
Owner.com review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want reservations.
SpotOn review

Questions people ask

Is Owner.com or SpotOn better?
Neither clearly leads. Owner.com starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Owner.com or SpotOn?
Owner.com starts at On request and SpotOn at On request.
Does Owner.com or SpotOn run on more platforms?
Owner.com runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
What is Owner.com best used for?
Owner.com is most often used for commission free online ordering direct from a restaurant's own website, branded restaurant mobile app and loyalty programme, automated email and sms marketing to a restaurant's own customer list, taking catering orders directly rather than through delivery marketplaces. Of those, commission free online ordering direct from a restaurant's own website and branded restaurant mobile app and loyalty programme are not what SpotOn is typically brought in for.
What can Owner.com do that SpotOn cannot?
Owner.com covers Website builder, Marketing automation, Customer database, Loyalty program. SpotOn covers Cloud POS, Reservations, Loyalty programs, Marketing tools. Both handle Online ordering, Google, Web support, Ios support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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