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Restaurants · head to head

Grubhub vs Olo

Grubhub logo

Grubhub

Restaurants

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Olo logo

Olo

Restaurants

Digital ordering and delivery platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Olo no pricing published on website; all pricing inquiries directed to request a demo
  • They diverge on capability: Grubhub covers Delivery network, Olo covers Digital ordering.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Grubhub and Olo actually diverge.

Attributes where Grubhub and Olo differ
AttributeGrubhubOlo
Starting price$15/orderOn request
Pricing modeltransactionsubscription
Founded20042005

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Olo

  • Digital ordering
  • Delivery management
  • Dispatch
  • Rails integration
  • Catering
  • Enterprise analytics
  • DoorDash
  • Uber Eats

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Olo

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Olo

  • No pricing published on website; all pricing inquiries directed to request a demo

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Olo

On request
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Olo if

  • You need digital ordering.
  • You work on Web, Ios, Android.
  • You also want delivery management.
Olo review

Questions people ask

Is Grubhub or Olo better?
Neither clearly leads. Grubhub starts at $15/order and Olo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Olo?
Grubhub starts at $15/order and Olo at On request.
Does Grubhub or Olo run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling.
What can Grubhub do that Olo cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Olo covers Digital ordering, Delivery management, Dispatch, Rails integration. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Olo: How much does Olo cost?

Olo pricing is not published online. The vendor directs customers to request a demo or contact their sales team for pricing and availability information.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Olo: Does Olo offer different pricing for restaurants of different sizes?

Specific tiered pricing based on restaurant size is not disclosed on Olo's website. Contact Olo's sales team to discuss pricing options tailored to your restaurant's needs.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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