Softwr

Surveys · head to head

GetFeedback vs Softr

GetFeedback logo

GetFeedback

Surveys

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite
Softr logo

Softr

No-Code

No-code platform for building web apps, client portals and directories from data

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Softr has a free tier, so it costs nothing to try first.
  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Softr pricing scales with the number of app users, which can get expensive for consumer-facing apps.
  • They diverge on capability: GetFeedback covers Employee feedback collection, Softr covers Data source connectors.

Where they differ

Only the attributes on which GetFeedback and Softr actually diverge.

Attributes where GetFeedback and Softr differ
AttributeGetFeedbackSoftr
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
CategorySurveysNo-Code
Founded20132020

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in Softr

  • Data source connectors
  • Pre-built blocks
  • User authentication & permissions
  • Client portals
  • Payments
  • Custom domains

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Softr
  • Diagnosing checkout abandonment and drop-off pointsnot Softr
  • Running always-on feedback buttons across a sitenot Softr

Softr

  • Client and partner portalsnot GetFeedback
  • Internal tools on top of Airtablenot GetFeedback
  • Directory and marketplace websitesnot GetFeedback
  • MVP prototypes for startupsnot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Softr

  • Pricing scales with the number of app users, which can get expensive for consumer-facing apps.
  • Complex custom logic requires workarounds since it lacks a full scripting layer.
  • Deep customization of UI beyond provided blocks is limited compared to code-based builders.
  • Performance depends heavily on the connected data source, e.g. Airtable API limits.

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Softr

Free
  • FreeFree
    • Up to 3 app builders
    • 5 combined app users
    • No custom domain
  • Basic$25/month
    • 1 app builder
    • 5 Team + 5 Client users
    • 1 custom domain
  • Pro$119/month
    • 2 app builders
    • Up to 50 Team + 250 Client users
    • 1 custom domain
  • Business$395/month
    • 3 app builders
    • Up to 100 Team + 500 Client users
    • 1 custom domain

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose Softr if

  • You need data source connectors.
  • You want to start without paying.
  • You work on web.
  • You also want pre-built blocks.
Softr review

Questions people ask

Is GetFeedback or Softr better?
Neither clearly leads. GetFeedback starts at On request and Softr at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or Softr?
Softr has a free tier; the other does not. Paid plans start at On request for GetFeedback and Free for Softr.
Does GetFeedback or Softr run on more platforms?
GetFeedback runs on Web. Softr runs on web.
Can I use Softr for free?
Yes. Softr has a free tier, so you can try it without paying. GetFeedback starts at On request.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Softr is typically brought in for.
What can GetFeedback do that Softr cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. Softr covers Data source connectors, Pre-built blocks, User authentication & permissions, Client portals.

Answered from the vendors’ own pages

GetFeedback: How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source
Softr: What does Softr cost?

Softr offers Free, Basic ($25/mo), Pro ($119/mo), Business ($395/mo), and custom Enterprise plans, with annual billing giving roughly two months free.

Source
GetFeedback: Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source
Softr: Is there a free plan, and what are its limits?

The Free plan allows up to 3 app builders and 5 combined app users, with no custom domain included.

Source
Softr: How is usage metered?

Softr charges based on the number of app builders and app users (Team and Client), not on the number of apps published; extra users and domains cost additional monthly fees.

Source
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