CRM · head to head
EspoCRM vs Krayin

EspoCRM
CRM
AGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
- From
- Free
- Rated
- -

Krayin
CRM
Open source Laravel CRM for sales teams that want to own the code
- From
- Free
- Rated
- -
The short version
- Each has a real cost: EspoCRM the AGPLv3 licence obliges you to publish source modifications if you make the modified software available over a network, which blocks resellers who want to offer a customised hosted version without opening their code.; Krayin it is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
- They diverge on capability: EspoCRM covers Entity manager, Krayin covers Lead pipelines.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which EspoCRM and Krayin actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in EspoCRM
- Entity manager
- Dynamic logic
- Sales pipeline
- Case management
- Reports and dashboards
- REST API
Only in Krayin
- Lead pipelines
- Contacts and organisations
- Quotes
- Custom attributes
- Roles and permissions
- Laravel package architecture
- MIT licence
Both cover
- Email integration
- Workflow automation
What people use each for
The jobs each tool is most often brought in to do.
EspoCRM
- A small business that wants a CRM on its own hosting with no per-seat fee and no vendor holding its customer datanot Krayin
- A public sector or healthcare team with data residency rules that rule out US-hosted commercial CRMnot Krayin
- A developer or agency needing a CRM whose data model can be extended into a bespoke entity structure through configurationnot Krayin
- An organisation with many light users, where self-hosting avoids paying seat prices for people who open the CRM twice a monthnot Krayin
Krayin
- A PHP or Laravel development shop wants a CRM it can fork and rebrand for clients without paying per seat or negotiating an OEM licence.not EspoCRM
- An organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted CRM.not EspoCRM
- A small sales team wants an unlimited-user CRM where adding a tenth or fiftieth user costs nothing beyond server capacity.not EspoCRM
- A Bagisto ecommerce store wants a CRM from the same vendor that shares its technology stack and conventions rather than a bridged integration.not EspoCRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
EspoCRM
- The AGPLv3 licence obliges you to publish source modifications if you make the modified software available over a network, which blocks resellers who want to offer a customised hosted version without opening their code.
- Cloud plans carry seat minimums of three, five and ten users, so a two-person consultancy pays for three seats and a small team wanting the Ultimate features pays for ten.
- Record ceilings are real on the cheaper cloud tiers, with Basic capped at 100,000 records, and hitting the cap means a tier upgrade rather than a small overage charge.
- Marketing automation, sequences and native telephony are thin compared with HubSpot or Zoho, so most deployments end up wiring in a separate mailing tool and a separate dialler.
- Self-hosting shifts the entire cost to your own team: PHP version upgrades, database backups and security patching are yours, and a neglected instance becomes an internet-facing liability holding your customer list.
Krayin
- It is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
- Practical functionality such as certain telephony, messaging and marketing connectors sits in paid marketplace extensions from Webkul, so the free CRM plus the extensions you actually need is not free.
- The roadmap is controlled by a single services company whose revenue depends on selling implementation and extensions, so there is a structural incentive against making the core complete.
- You are responsible for the whole operational burden: PHP and MySQL hosting, backups, security patching, mail deliverability and upgrades, and a botched upgrade of a customised install is your problem alone.
- The cloud hosting page does not publish prices, so the managed option that would remove that burden cannot be budgeted without contacting sales, which undercuts the transparency the open licence otherwise offers.
Pricing, plan by plan
EspoCRM
Free- Self-hostedFree
- AGPLv3 licence, no fee
- Runs on PHP with MySQL or MariaDB
- Advanced Pack, Sales Pack and other extensions sold separately as one-off purchases
- Cloud Basic$15/month
- Three-user minimum
- 3GB storage per user
- Up to 100,000 records
- Cloud Enterprise$25/month
- Five-user minimum
- 10GB storage per user
- Up to 10 million records, extendable for a fee
- Cloud Ultimate$69/month
- Ten-user minimum
- 400GB total storage
- Unlimited records
Krayin
Free- Self-hostedFree
- Full MIT-licensed source
- Unlimited users
- No feature gating
- Cloud hosting and extensions$undefined/month
- Starter and Pro managed hosting packs from Webkul
- Premium extensions sold individually in the Krayin marketplace
- White label and custom development quoted separately
Which should you pick?
Choose EspoCRM if
- You need entity manager.
- You want to start without paying.
- You work on Web, Linux, Docker, iOS, Android.
- You also want dynamic logic.
Choose Krayin if
- You need lead pipelines.
- You want to start without paying.
- You work on Web, Self-hosted, Docker, Linux.
- You also want contacts and organisations.
Questions people ask
- Is EspoCRM or Krayin better?
- Neither clearly leads. EspoCRM starts at Free and Krayin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, EspoCRM or Krayin?
- EspoCRM starts at Free and Krayin at Free.
- Does EspoCRM or Krayin run on more platforms?
- EspoCRM runs on Web, Linux, Docker, iOS, Android. Krayin runs on Web, Self-hosted, Docker, Linux.
- Can I use EspoCRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is EspoCRM best used for?
- EspoCRM is most often used for a small business that wants a crm on its own hosting with no per-seat fee and no vendor holding its customer data, a public sector or healthcare team with data residency rules that rule out us-hosted commercial crm, a developer or agency needing a crm whose data model can be extended into a bespoke entity structure through configuration, an organisation with many light users, where self-hosting avoids paying seat prices for people who open the crm twice a month. Of those, a small business that wants a crm on its own hosting with no per-seat fee and no vendor holding its customer data and a public sector or healthcare team with data residency rules that rule out us-hosted commercial crm are not what Krayin is typically brought in for.
- What can EspoCRM do that Krayin cannot?
- EspoCRM covers Entity manager, Dynamic logic, Sales pipeline, Case management. Krayin covers Lead pipelines, Contacts and organisations, Quotes, Custom attributes. Both handle Email integration, Workflow automation.
Answered from the vendors’ own pages
EspoCRM: Is the self-hosted version really full featured?
The core CRM is, but several paid extension packs including Advanced Pack for reports and BPM are sold separately as one-off purchases and are not in the free download.
Krayin: Is Krayin really free?
The CRM itself is MIT licensed with no user limit and no enterprise edition. Premium extensions, managed hosting and custom development from Webkul are paid.
EspoCRM: What are the cloud seat minimums?
Three users on Basic, five on Enterprise and ten on Ultimate, so the advertised per-user rate is not the smallest bill you can pay.
Krayin: Who maintains it?
Webkul Software of Noida, India, the same company behind the Bagisto open source ecommerce platform.
EspoCRM: What does it need to run?
PHP, MySQL or MariaDB and a web server. It installs on ordinary shared hosting or a small VPS, which is unusual for a modern CRM.
Krayin: What do I need to run it?
A standard LAMP or LEMP stack with PHP, Composer and MySQL or MariaDB. Any host that runs Laravel will run Krayin.
EspoCRM: Can I move from cloud to self-hosted later?
Yes. EspoCRM states customers own their database and data files, so an export and reinstall is possible, though you take on all maintenance when you do.
Krayin: How does it compare to EspoCRM?
EspoCRM is more mature with deeper reporting and a longer track record. Krayin is easier for a Laravel developer to extend and has a more permissive licence.
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