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Field Service · head to head

FaciliWorks vs Fiix

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Fiix logo

Fiix

Inventory

AI-powered maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fiix has a free tier, so it costs nothing to try first.
  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Fiix integrations, SSO, audit trail and database export are all Enterprise only, which carries no published price
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Fiix covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Fiix actually diverge.

Attributes where FaciliWorks and Fiix differ
AttributeFaciliWorksFiix
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWindows, Web, iOS, Android, On-premiseWeb, Mobile app, Cloud-based
CategoryField ServiceInventory
FoundedUnknown2008

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Fiix

  • Work order management
  • Parts inventory
  • Predictive maintenance
  • AI insights
  • SAP
  • Oracle
  • Microsoft Dynamics
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Fiix
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Fiix
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Fiix
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Fiix

Fiix

  • Maintenance management and work order tracking for equipmentnot FaciliWorks
  • Scheduling preventive maintenance and managing spare parts inventorynot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Fiix

  • Integrations, SSO, audit trail and database export are all Enterprise only, which carries no published price
  • The $75 Professional plan still excludes e signatures, failure codes and any integration
  • The $45 Basic plan excludes multi site management, purchasing and advanced analytics
  • The free plan is limited in users and withholds almost every feature beyond basic work orders
  • Assets are unlimited on every tier, so the ladder is entirely about features rather than scale

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Fiix

Free
  • FreeFree
    • Basic CMMS
    • 3 users
    • Community support
  • Basic$45/month
    • Full CMMS
    • Reporting
    • Email support
  • Professional$75/month
    • AI features
    • Integrations
    • Priority support

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Fiix if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, Mobile app, Cloud-based.
  • You also want parts inventory.
Fiix review

Questions people ask

Is FaciliWorks or Fiix better?
Neither clearly leads. FaciliWorks starts at On request and Fiix at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Fiix?
Fiix has a free tier; the other does not. Paid plans start at On request for FaciliWorks and Free for Fiix.
Does FaciliWorks or Fiix run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Fiix runs on Web, Mobile app, Cloud-based.
Can I use Fiix for free?
Yes. Fiix has a free tier, so you can try it without paying. FaciliWorks starts at On request.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Fiix is typically brought in for.
What can FaciliWorks do that Fiix cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Fiix covers Work order management, Parts inventory, Predictive maintenance, AI insights.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Fiix: What is included in Fiix's free plan?

The free plan includes 25 active preventive maintenance tasks, unlimited work orders, basic asset management, and mobile app access.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Fiix: What is the price difference between Basic and Professional plans per user?

Basic costs $45 per user per month, while Professional costs $75 per user per month. Professional is marked as the most popular tier.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Fiix: What unique features does the Professional plan add compared to Basic?

Professional includes multi-site management, AI insights, and advanced analytics in addition to the unlimited preventive maintenance and reports included in Basic.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Fiix: Are there flexible payment options for Fiix subscriptions?

Yes, Fiix offers both month-to-month subscriptions and annual subscription plans with the ability to upgrade anytime. No additional setup or hardware fees apply.

Source
Fiix: What add-on licenses are available, and how are they priced?

Fiix offers Lite License (Operator Access) for limited frontline team access and Fiix MAX AI assistant (requires Professional or Enterprise plan). Pricing for both requires contacting sales.

Source
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