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Field Service · head to head

FaciliWorks vs Jobber

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Jobber logo

Jobber

Field Service

Software to run your service business, from quoting to invoicing

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Jobber core and Connect include a single user, so a two person crew needs the $199 Grow plan or a $29 per month extra seat
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Jobber actually diverge.

Attributes where FaciliWorks and Jobber differ
AttributeFaciliWorksJobber
Starting priceOn request$49/month
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, Android, On-premiseWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Jobber

Nothing recorded that FaciliWorks does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Jobber
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Jobber
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Jobber
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Jobber

Jobber

  • Quoting, scheduling and invoicing for a home service businessnot FaciliWorks
  • Collecting payment automatically after a job is completednot FaciliWorks
  • Job costing and time tracking across a crew of up to 15not FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Jobber

  • Core and Connect include a single user, so a two person crew needs the $199 Grow plan or a $29 per month extra seat
  • The advertised entry price of $21 per month requires annual prepayment; paying monthly costs $49
  • Extra seats cost $29 per month on every plan, including the tiers that already bundle 5 or 15 users

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Jobber

$49/month
  • Core$49/month
    • 1 user included
    • $21 per month on annual prepaid
    • Online booking, quotes and invoices with online payments
  • Connect$139/month
    • 1 user included
    • $70 per month on annual prepaid
    • Automated client reminders and payment collection
  • Grow$199/month
    • 5 users included
    • $105 per month on annual prepaid
    • Job costing and automatic time tracking
  • Plus$499/month
    • 15 users included
    • $280 per month on annual prepaid
    • Marketing Suite and Pipeline

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Jobber if

Nothing in the data separates Jobber from FaciliWorks on the points above - pick on price and on how each one feels to use.

Jobber review

Questions people ask

Is FaciliWorks or Jobber better?
Neither clearly leads. FaciliWorks starts at On request and Jobber at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Jobber?
FaciliWorks starts at On request and Jobber at $49/month.
Does FaciliWorks or Jobber run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Jobber runs on Web.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Jobber is typically brought in for.
What can FaciliWorks do that Jobber cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Jobber: How much does Jobber cost?

Jobber publishes four plans. Paying monthly they are Core at $49, Connect at $139, Grow at $199 and Plus at $499 per month. Prepaying annually brings those to $21, $70, $105 and $280 per month.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Jobber: How many users does Jobber include?

Core and Connect include one user, Grow includes five and Plus includes fifteen. Additional seats are $29 per month on any plan.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Jobber: Does Jobber have a free trial?

Yes. Jobber offers a 14 day free trial with full access to Grow plan features and states that no credit card is required to start it.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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