Softwr

Inventory · head to head

DEAR Inventory vs FaciliWorks

DEAR Inventory logo

DEAR Inventory

Inventory

Complete inventory and order management system

From
On request
Rated
-
Full reviewWebsite
FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Inventory starting price of $349/month is high for small businesses; FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • They diverge on capability: DEAR Inventory covers Inventory management, FaciliWorks covers Perpetual or subscription licensing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DEAR Inventory and FaciliWorks actually diverge.

Attributes where DEAR Inventory and FaciliWorks differ
AttributeDEAR InventoryFaciliWorks
Pricing modelsubscriptionquote
PlatformsWeb, Mobile app, Cloud-basedWindows, Web, iOS, Android, On-premise
CategoryInventoryField Service
Founded2013Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Inventory

  • Inventory management
  • Manufacturing
  • Purchase orders
  • Sales orders
  • Accounting
  • Xero
  • QuickBooks
  • Shopify

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

What people use each for

The jobs each tool is most often brought in to do.

DEAR Inventory

  • Inventory management and trackingnot FaciliWorks
  • E-commerce integration and synchronizationnot FaciliWorks
  • Multi-channel order managementnot FaciliWorks
  • Stock and supply chain managementnot FaciliWorks

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot DEAR Inventory
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot DEAR Inventory
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot DEAR Inventory
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot DEAR Inventory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Inventory

  • Starting price of $349/month is high for small businesses
  • Base plan limited to 6 integrations; additional integrations require separate purchase
  • No published details on integration add-on costs
  • Redirects to Cin7.com, indicating product has been acquired or rebranded

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Pricing, plan by plan

DEAR Inventory

On request
  • Standard$249/month
    • Core features
    • 5 users
    • Standard support
  • Professional$449/month
    • Advanced manufacturing
    • 10 users
    • Priority support
  • Enterprise$849/month
    • Full features
    • Unlimited users
    • Dedicated support

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Which should you pick?

Choose DEAR Inventory if

  • You need inventory management.
  • You work on Web, Mobile app, Cloud-based.
  • You also want manufacturing.
DEAR Inventory review

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Questions people ask

Is DEAR Inventory or FaciliWorks better?
Neither clearly leads. DEAR Inventory starts at On request and FaciliWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Inventory or FaciliWorks?
DEAR Inventory starts at On request and FaciliWorks at On request.
Does DEAR Inventory or FaciliWorks run on more platforms?
DEAR Inventory runs on Web, Mobile app, Cloud-based. FaciliWorks runs on Windows, Web, iOS, Android, On-premise.
What is DEAR Inventory best used for?
DEAR Inventory is most often used for inventory management and tracking, e-commerce integration and synchronization, multi-channel order management, stock and supply chain management. Of those, inventory management and tracking and e-commerce integration and synchronization are not what FaciliWorks is typically brought in for.
What can DEAR Inventory do that FaciliWorks cannot?
DEAR Inventory covers Inventory management, Manufacturing, Purchase orders, Sales orders. FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment.

Answered from the vendors’ own pages

DEAR Inventory: How much does DEAR Inventory cost?

DEAR Inventory (now Cin7) pricing starts at $349 per month for plans that accommodate up to 6 e-commerce and app integrations. Additional integrations are available for purchase.

Source
FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

DEAR Inventory: Is there a free trial for DEAR Inventory?

Yes, Cin7 (formerly DEAR Inventory) offers a free trial option. Contact the vendor directly or visit their website to start a free trial.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

DEAR Inventory: What integrations does DEAR Inventory support?

DEAR Inventory base plans include up to 6 e-commerce and app integrations. Additional integrations beyond the base 6 are available but require separate purchase.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

DEAR Inventory: Is DEAR Inventory still available?

DEAR Inventory has been rebranded as Cin7. The Cin7 platform continues to provide inventory management with e-commerce integrations at $349/month starting price.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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Related pages

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